24 days old

Application Support Analyst Lead

Columbus, OH 43215
  • Job Code
    190025940

Application Support Analyst Lead

Req #: 190025940
Location: Columbus, OH, US
Job Category: Technology
Potential Referral Amount: 5000 US Dollar (USD)
An Application Support professional’s dedication to innovation is essential to what keeps our company moving and thriving. Here, you’ll oversee application issues throughout: troubleshooting, maintaining, identifying, escalating and resolving them as needed. You’ll ensure that the production changes your team makes are made keeping best practices, lifecycle methodology and overall risk top of mind. Partnering with Infrastructure Service Support team members, you’ll dig into root cause analysis, production changes, budgetary and staffing issues. You’ll also draw on your experience to manage and mentor people to drive strategic change, both within your team as well as in collaboration with team members across JPMorgan Chase & Co.’s global network of innovators.This position requires someone who takes ownership of technical support and is solutions oriented.  You must have strong trouble shooting skills for diagnosing and resolving application issues to ensure optimal performance and usability for the various system users.

This role requires a wide variety of strengths and capabilities, including:
  • BS/BA degree or equivalent experience
  • Proven expertise in application development and support environment with more than one technology and multiple design techniques
  • Advanced knowledge of development toolset to design, develop, test, deploy, maintain and improve software
  • Proficiency in one or more general purpose programming (Java, Python, .Net, C++, etc.)
  • Understanding of risk controls and compliance to departmental and company wide standards
  • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
  • 5+ years of hands-on experience in one of the following areas: Production Support/Engineering, Development, DBA, Unix Administration or similar role
  • Solid experience with UNIX/Linux/Aix environment
  • Understanding and working knowledge of infrastructure environments
  • Excellent problem management skills and relentless drive for root cause and execute measures to reduce repeat occurrence
  • Experience with distributed applications (Oracle, Cassandra, SQL, SQL Server, UNIX, Linux, Java, Java servlets and JSP, Spring, Hibernate, SOAP, web services etc.)
  • Experience with monitoring tools such as Splunk, WILY, Dynatrace
Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits.  You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. 


Keyword: card%20services

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Posted: 2019-07-29 Expires: 2019-08-28

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Application Support Analyst Lead

JPMorgan Chase & Co.
Columbus, OH 43215

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