1+ months

Analyst/Sr Analyst, IT Telecom and Unified Communications

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 32616 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This position is responsible for expense management activities associated with the Telecom and Unified Communications departments.  These activities include provisioning, disconnections, financial tracking, billing issues, and analysis of Telecom services. The role is a part of the Unified Communications team within our Enterprise End User Services group. You’ll bring your financial planning and analysis, forecasting techniques, and variance analysis skills.

What you'll do
  • Assists in the creation and tracking of operating expenses, project budgets, forecasting, accruals, billing research, disputes, and cost reduction
  • Ensures the proper application of accounting and cost allocation policies
  • Supports needs of the Telecom team, such as ordering of new service, disconnecting service, and upgrading service, as well as maintenance of the Telecom and UC inventory
  • Assists with the resolution of telecom billing issues
  • Coordinates site surveys and telecom inventory audits
  • Partners with vendors regarding contracts, equipment, payment strategies, and dispute resolution
  • Partners with project managers and leaders to negotiate with vendors for lower delivery costs
  • Travels, as required
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in Business Administration, Finance, Economics, Statistics, Accounting or related financial discipline, or equivalent experience/training
  • 3 years of experience managing operating expenses, project budgets, and variance analysis


Preferred Qualifications- Education & Prior Job Experience

  • 5+ years of experience managing operating expenses, project budgets, and variance analysis


Skills, Licenses & Certifications

  • Experience with financial planning and analysis, forecasting techniques, and variance analysis
  • Experience with Telecom Expense Management Systems and associated billing details
  • Experience with ordering, tracking and receiving telecom services such as telephone lines, audio conference bridges, and telephone devices
All you'll need for success (continued)
  • Ability to perform mathematical calculations and auditing procedures
  • Ability to understand contracts and vendor proposals in order to accurately verify and audit a variety of financial records
  • Ability to assimilate large volumes of detailed information, and organize/present material in simple terms
  • Ability to adapt to unexpected events, new facts, and rapidly changing circumstances
  • Ability to thrive in a sense-of-urgency environment and leverage best practices
  • Ability to work well within a team environment, as well as independently with minimal supervision
  • Intermediate to advanced skill set in MS Office, specifically Excel
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 32616 


Posted: 2019-09-07 Expires: 2019-11-18

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Analyst/Sr Analyst, IT Telecom and Unified Communications

American Airlines
Fort Worth, TX 76102

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