16 days old

Analyst/Senior Analyst, Revenue Accounting

American Airlines
Phoenix, AZ 85003

Location: Rio West E Bldg (PHX-RWE1) 
Additional Locations: None
Requisition ID: 35042 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Refunds Team within the Finance Division.  It is responsible for working with management, end-users and other AA team members to answer data related questions, address concerns, and coordinate enhancements to support refunds and corporate projects. You will be involved in identifying issues, proposing solutions, coordinating and contributing to the implementation of proposed solutions.

What you'll do
  • Ongoing analysis and advice on departmental changes, company initiatives and industry mandates
  • Communication with end-users of Refunds data regarding questions/ concerns about RAC data/projects
  • Communicate with IT and Automation for troubleshooting and problem solving related to systems and applications; provide refund accounting support to IT as needed
  • Develop automation solutions for process enhancements including testing and implementation
  • Assist managers as needed for special projects and report creation
  • Analyze trends and provide statistical reporting to senior management, government entities, and vendors
  • Provide feedback via statistical reporting to various teams with regard to customer issues, complaints, and DOT compliance
All you'll need for success


Minimum Qualifications- Education & Prior Job Experience

  • High School diploma or GED Equivalency
  • 4 years related work experience in similar field/position
  • Experience with Microsoft Excel and SQL
  • Self-starter with proven track record of demonstrating analytical aptitude 
  • General knowledge of accounting principles

Preferred Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in relevant field or equivalent experience/training

Skills, Licenses & Certifications

  • Experience with SAS, ACL and Business Intelligence tools 
  • Ability to independently identify issues, conduct research, analyze data and propose solutions
  • Leadership and organizational skills
  • Creative thought process and visionary attitude
  • Ability to build alliances & reach effective solutions across multiple departments
  • Ability to work independently and manage multiple dependencies
  • Excellent verbal and written communication skills
  • Outstanding interpersonal skills - for building relationships and working successfully with business partners, technical teams and all levels of management
  • Must have the ability to understand and explain complex systems and be effective working as a liaison between technical and non-technical groups
  • The successful applicant will have an aptitude for problem identification and resolution including securing inter-departmental and intra-departmental cooperation
  • Ability to manage multiple relationships and projects, prioritizes opportunities, and take initiative towards achieving common goal
  • Attention to detail and an ability to understand complex, interrelated elements are necessary
  • Capable of effectively working with people of varying backgrounds and levels
  • Significant and demonstrated analytical ability. Must be able to independently identify a problem area, sift through multiple data sources and develop a sound analysis framework and present resulting recommendations to senior management
  • Refined PC skills
  • Willingness to show initiative and take ownership of job responsibilities
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 35042 


Posted: 2019-11-28 Expires: 2019-12-28

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Analyst/Senior Analyst, Revenue Accounting

American Airlines
Phoenix, AZ 85003

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