1+ months

Analyst/Senior Analyst, IT Cybersecurity Incident Response

American Airlines
Fort Worth, TX 76102

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: Dallas/Ft Worth, TX; Phoenix, AZ
Requisition ID: 33917 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Information Technology team, within the Information Technology Division. The CSARC (Cyber Security Analysis & Response Center) analyst is responsible for the successful completion of all procedures executed during his/her presence in the CSARC. This role can be based in the Dallas or Phoenix area and owns the documentation and measurement of all subordinate procedures as well as continuous improvements. The analyst will gather information for cyber security events, collate it into an accessible format and ensure its proper dissemination. They will be responsible for the Subtle Event Process long-term analysis and deep dive investigation into network/host activity.

What you'll do
  • Manages CSARC event and information intake to include gathering intelligence reports, monitoring ticket queues, investigating reported incidents, and interacting with other security and infrastructure groups as necessary
  • Serves as point of escalation for Associate Analysts and ensures all events are addressed in a timely manner using available reporting and metrics
  • Collaborates with other CSARC teams on security research and intelligence gathering
  • Serves as subject matter experts on incident detection and analysis techniques, providing guidance to Associate Analysts and making recommendations to organizational managers
  • Mentors and identifies training needs for Associate Analysts to improve detection capability within the CSARC
  • Serves as detection authority for initial incident declaration
  • Drives and monitors shift-related metrics ensuring applicable reporting is gathered and disseminated per CSARC requirements
  • Participates in an on-call rotation
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Associate's Degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training
  • 2 years of SOC/CIRT related experience
  • 3 years of Information Technology related experience
  • Experience managing cases/incidents

Preferred Qualifications- Education & Prior Job Experience

  • Bachelor's Degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training

Skills, Licenses & Certifications

  • Information Security Certification, preferred:
    • Security+
    • CEH
    • GCIH
    • GCIA
    • GCFA
    • GREM
    • GCFE
  • Python or PowerShell scripting
  • A solid understanding of networking, cyber security concepts, vulnerability identification and cyber threat intelligence is necessary
  • Excellent communications skills, that includes the ability to provide formal documentation of analysis and/or research results to include briefings, reports, writing, training of lower level analysts, and editing at a technical/professional level
  • Aptitude in solving problems independently
  • Demonstrated problem-solving skills
  • Sound decision-making ability
  • Must be detail oriented, well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude
  • Strong analytical and time management skills
  • Availability to work a flexible schedule including nights and weekends; CSARC is 24x7x365 environment
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: Dallas/Ft Worth, TX; Phoenix, AZ
Requisition ID: 33917 

Categories

Posted: 2019-10-21 Expires: 2020-01-02

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Analyst/Senior Analyst, IT Cybersecurity Incident Response

American Airlines
Fort Worth, TX 76102

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