21 days old

Analyst/Senior Analyst, IOC Scheduling

American Airlines
Fort Worth, TX 76102

Location: Integrated Operations Ctr (DFW-IOC0) 
Additional Locations: None
Requisition ID: 32547 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job falls within the IOC Operations Support and Planning team in the Integrated Operations division. Responsible for the creation, administration and anlaysis of Dispatch and Central Load Planning schedules.

Specifically, you’ll do the following:

  • Uses Ascent Workforce management software (scheduling engine) to create schedules on a daily basis
  • Interfaces with Dispatch and Central Load Planning on all scheduling fronts
  • Creates 3-4 shift bids per year for Central Load Planning
  • Prepares and organizes1 shift bid a year for Dispatch along with all required leapfrog bids
  • Analyzes and recommends more efficient approaches to manpower planning by leveraging updates to current software
  • Communicates operational plans, impacts and decisions to both management and front line employees
  • Performs all ad hoc analyses and works on projects related to differing operational scenarios

Required Qualifications

  • Bachelor's degree in related field or equivalent experience
  • 3 years’ experience in analyzing and interpreting data
  • 1 year experience in workforce planning and scheduling
  • Strong aptitude for problem solving and results analysis
  • Skilled in analyzing data and preparing required reports
  • Possess excellent interpersonal skills
  • Ability to concisely present work
  • Effective organization and planning skills
  • Knowledge of software applications Excel, Word, PowerPoint, etc.
  • Must be able to fulfill FAA criminal background checks to qualify for unescorted access


Preferred Qualifications

  • 3 years’ experience in workforce planning and scheduling
  • 3 years analytical experience
  • Working knowledge and experience in scheduling and shift exception processes
  • Ability to effectively communicate with all levels both verbally and written

Additional Locations: None
Requisition ID: 32547 


Posted: 2019-08-30 Expires: 2019-09-29

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Analyst/Senior Analyst, IOC Scheduling

American Airlines
Fort Worth, TX 76102

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