18 days old

Analyst/Senior Analyst, Cargo Operations Performance and Policy

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 31983 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Cargo Ops Performance and Policy Team within the Customer Experience Division. This position will be responsible for the measurement and reporting of Cargo Operations performance. Additionally, acts as a Product Owner who is responsible for specialty products.


Specifically, you'll do the following:

  • Works on numerous projects related to improving operations and meeting cargo product service levels
  • Develops and maintains the policies and procedures related to operations and interacts with government agencies for safety, security and the transportation of dangerous goods
  • Works regularly with all departments within cargo operations, supporting them with critical analysis, performance reporting and insights into business opportunities
  • Owns key strategic projects and deliverables that drive performance of Cargo, including eAWB, End-2-End transformation and short and mid-range planning
  • May be required to secure appropriate airport authority and/or US Customs security badges

Required Qualifications

  • ​Bachelor's degree or equivalent experience/training
  • 2 -3 years of business experience in an analytical, research, finance or consulting role, with a demonstrated record of success
  • Strong business/financial analysis abilities and project management skills
  • Ability to prioritize and navigate complex projects among competing priorities, both within and outside the organization
  • Strong ability to work collaboratively across and outside the organization at all levels
  • Strong analytical and strategic thinking skills
  • Ability to work effectively, meet deadlines and shift priorities appropriately in a fast paced, dynamic work environment with great attention to detail


Preferred Qualifications

  • Master's degree
  • Project Management experience

Additional Locations: None
Requisition ID: 31983 


Posted: 2019-08-03 Expires: 2019-09-02

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Analyst/Senior Analyst, Cargo Operations Performance and Policy

American Airlines
Fort Worth, TX 76102

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