9 days old

Analyst, AA Credit Union Business Technology

American Airlines
Fort Worth, TX

Location: AAFCU Headquarters (DFW-AACU) 
Additional Locations: None
Requisition ID: 26045 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Credit Union Team within the American Airlines Credit Union. ​This position will be responsible for leading American Airlines Credit Union’s business projects, enhancements, and participating in the execution of our strategic product roadmap.


Specifically, you’ll do the following:

  • ​Works directly with the business units and the Process and System Analysts on project process and technical requirements
  • Partners as needed to implement the technical specifications, including system configuration, system parameter setup, report creation, form/document creation, system security, third-party system interfaces, product/system technical documentation, compliance, etc.
  • Works with the IT Design Committee on preliminary and final technical designs that complies with the Credit Union’s IT standards for application, database, and infrastructure architecture, information security, etc.
  • Documents use case technology solutions and works with the Business Process Analysts to ensures they are fully tested
  • Leads and coordinates project activities, facilitating sessions as needed to close any related gaps that are identified, and monitoring all aspects of project development
  • Works closely with the Business Process Analysts to identify process improvement opportunities, and develops innovative technology and non-technology solutions to streamline processes and improve productivity
  • Partners with the business unit on all Requests For Proposal (RFPs) for new products or services when the credit union is considering changing third-party vendors/partners
  • Reviews release notes from current business unit systems looking for new functionality that the business unit could leverage
  • Ability to maintain satisfactory performance and attendance
  • Responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act


Required Qualifications

  • ​Bachelor’s degree in IT, IS, Business Systems, Computer Science, or similar related work experience
  • 5 years of proven progressive experience in systems analysis, IT project management or related IT field
  • Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
  • Skilled with extensive technical skills to include software application implementation and administration, programming/database fundamentals and interfaces and middleware
  • Knowledge of Episys financial application, programming, networking, web services, SAN, and server virtualization
  • Ability to successfully plan and implement large to medium sized systems projects that are delivered on-time and within budget
  • Ability to work with 3rd party partners/vendors to successfully accomplish goals
  • Ability to demonstrate excellent project management and organizational skills with the ability to prioritize and manage multiple assignments simultaneously
  • Ability to plan and strategize
  • Ability to demonstrate strong decision making skills and obtain results
  • Must pass applicable American Airlines pre-hire compliance checks
  • Must have an acceptable credit history, which will be verified


Preferred Qualifications

  • ​Experience with Episys financial application, SQL/Oracle, Microsoft, AIX, PowerOn programming, Java, HTML, Visual Basic, .Net, web services, NetApp SAN, IBM hardware, VMware, Cisco networking, and Citrix
  • Experience in the financial services industry and Credit Union’s departments, products and systems
  • Experience with information security controls and technical writing
  • Knowledge of change management, ITIL, is a plus
  • Knowledge of MS Project is a plus

Additional Locations: None
Requisition ID: 26045 


Posted: 2019-01-11 Expires: 2019-02-10

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Analyst, AA Credit Union Business Technology

American Airlines
Fort Worth, TX

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