30 days old

Agent, Airport Operations - El Salvador SAL

American Airlines
Chetumal, QROO 77037

Location: San Salvador, El Salvador
Requisition ID: 32377 

AGENT, AIRPORT OPERATIONS PT (4HRS)

 

Job Description

The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner.

Promotes and sells air travel to the traveling public or freight forwarders. Provides assistance with passenger check-in and cargo acceptance. Interprets government rules and requirements for domestic and international travel or cargo shipments. Meets and dispatches aircraft within established times. Provides assistance to distressed passengers and customers. Protects company property and revenue. Provides for safe travel. Uses organizational skills to perform multiple tasks within a limited time period. Is self-motivated and requires minimal supervision. Responds and assists during security and emergency situations. Follows internal/external policies and procedures. Depending on airport location this position may work in various weather conditions.  Due to flight operations Customer Service Agents work shifts that include irregular and/or extended hours, weekends and holidays.

Required Qualifications

  • Absolute knowledge of English language.
  • Flexible schedule which may include weekends and/or evening shifts. 
  • Good judgement and decision making.
  • Candidates must meet public contact profile

Preferred Qualifications

  • Working knowledge of Sabre or any other Passenger Service System
  • Previous face to face Customer Service experience
  • Working in a fast pace environment

ALL APPLICANTS MUST HAVE LEGAL RIGHT TO LIVE AND WORK IN EL SALVADOR AT TIME OF APPLYING. 
Requisition ID: 32377 

Categories

Posted: 2019-08-20 Expires: 2019-10-10

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Agent, Airport Operations - El Salvador SAL

American Airlines
Chetumal, QROO 77037

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