27 days old

Administrator/Senior Administrator, IT Applications

American Airlines
Phoenix, AZ

Location: Rio West D Bldg (PHX-RWD1) 
Additional Locations: None
Requisition ID: 19862 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers.  At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Information Technology Team, within the Information Technology Division. The SAP Basis Administrator is responsible for maintaining and supporting SAP Hana installation for payroll systems, so that all employees are paid on-time and correctly.


Specifically, you’ll do the following:

  • Create and manage SAP Service Requests and Incidents
  • Create comprehensive technical documentation and manages documentation repository
  • Manage working relationship with systems support vendor
  • Manage connectivity between SAP ERP and PI and connectivity between SAP ERP and Success Factors
  • Manage new project plans and schedules to execute technical task associated with SAP Hana Application and Database
  • Configure technical monitoring via Solution Manager
  • Configure and manage SAP Change Management, including CTS+ and CHaRM


Required Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, Technology, or related field or equivalent experience/training
  • 3 years of relevant SAP Hana payroll system experience


Preferred Qualifications

  • 5 years of SAP Basis Administration experience
  • 2 years of experience in working with PaaS vendor support
  • Hands-on experience with SAP Basis Administration, specializing in SAP Hana, SAP Hana Installation, upgrades, post go-live maintenance, and system support as well as end-to-end monitoring of SAP Hana Appliance
  • Experience with administrative tools for SAP HANA platform
  • Experience with OS/B migration from any database into SAP HANA
  • Installation experience with SAP Systems ECC & PI/PO
  • Understanding of 3rd party bolt-on software, such as BSI
  • Understanding of SSO and encrypted data transactions
  • Proficiency in creating and deploying PGP encryption keys
  • Ability to quickly identify and troubleshoot systems issues
  • Knowledge of systems networking
  • Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups

Additional Locations: None
Requisition ID: 19862 


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Administrator/Senior Administrator, IT Applications

American Airlines
Phoenix, AZ

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Administrator/Senior Administrator, IT Applications

American Airlines
Phoenix, AZ

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