19 days old

Administrative Assistant, Reservations - Peru LIM

American Airlines
Lima, Lima 15001

Location: Torre Siglo XXI MainOff ResOff (LIM-CTY3) 
Requisition ID: 35321 


Are you ready to explore a world of possibilities, both at work and during your time off?

Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • The Administrative Assistant (Employee Liason) role provides support to our managers and team members, assisting in daily office needs and managing general administrative activities.
  • The role is part of the International Reservations team within our Lima Reservations Office group. You’ll bring your time management, effective communication and organizational skills.
What you'll do
  • Answer and direct phone calls.
  • Organize and schedule appointments.
  • Plan meetings and take detailed minutes.
  • Write and distribute email, correspondence memos, letters, faxes and forms.
  • Assist in the preparation of regularly scheduled reports.
  • Develop and maintain a filing system for the department.
  • Order office supplies and research new deals and vendors.
  • Maintain contact lists up to date.
  • Submit and reconcile expense reports.
  • Provide general support to visitors.
  • Act as the point of contact for internal and external clients as well as vendors.
  • Liaise with senior leaders and other stations' administrative assistants to handle requests and queries from managers.
  • Support leaders throughout the organization to maintain effective communication channels.
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Experience as a Reservations Agent for at least one year.
  • Be able to work a variety of full-time shifts (including overnight, weekend and holidays), according to operational needs.
  • Experience with telephony equipment and software is required.
  • Experience with a large intricate call center operation is preferred. 


Skills, Licenses & Certifications

  • Intermediate level of proficiency in MS Office (Excel, Word, Power Point, Outlook).
  • Knowledge department systems, such as, AACoRN, Compass, Aspect and Cognos tool.
  • Excellent writing and oral communication skills in English and Spanish.
  • Proven above average interpersonal and organizational skills.
  • Must be able to work under pressure and effectively multitask to meet the demands of the position.   
  • Demonstrate leadership, analytical and resolution skills, initiative and good judgment.
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health benefits to help you stay well. 
  • Additional Benefits: Other great benefits include our Employee Assistance Program and discounts on hotels, cars, cruises and more.
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Requisition ID: 35321 


Posted: 2019-11-23 Expires: 2019-12-23

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Administrative Assistant, Reservations - Peru LIM

American Airlines
Lima, Lima 15001

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