29 days old

Account Manager/Senior Account Manager, Loyalty Partnerships

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 37493 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

​This job is a member of the Loyalty Partnerships Team within the Marketing & Loyalty Division.  This position is responsible for the account management of strategic partnership initiatives in the hotel category and other key accounts.

What you'll do
  • ​Develops annual partnership plans with key stakeholders in support of strategic initiatives
  • Performs comprehensive contract negotiations including economics and risk assessment to enrich the value proposition for our customers and the portfolio
  • Utilizes various tools and tactics to identify transactional trends and opportunities against key performance metrics
  • Works collaboratively with marketing and all marketing channel owners to optimize the partner offers and to align on the prioritization of partner messaging and value to our customers
  • Analyzes and researches industry and market trends to better deliver innovative customer facing offers
  • Develops recommendations, as well as written and/or oral presentations of those recommendations, to senior management
  • Ensures contract compliance across the organization
  • Some travel may be required
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in relevant field or equivalent experience/training
  • Integrated marketing experience
  • Contract negotiation experience
  • Experience in financial analysis and strategic planning

Preferred Qualifications- Education & Prior Job Experience

  • Ability to analyze data pertaining to KPIs, and present information in a concise way to all levels of the organization
  • Working knowledge or experience building relationships with partners in the hotel industry

Skills, Licenses & Certifications

  • ​Knowledge of Microsoft Office to include Word, PowerPoint, Excel, Outlook, etc. required
  • Proven high level of initiative, creativity, collaboration and follow-up in a fast-paced, dynamic environment across multiple departments and partner entities required
  • Skills in relationship management with ability to build strategic performance plans required
  • Skills in project management with the ability to drive large, complex initiatives requiring multiple stakeholder approval required
  • Ability to work well in a collaborative team environment required
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 37493 


Posted: 2020-02-29 Expires: 2020-03-30

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Account Manager/Senior Account Manager, Loyalty Partnerships

American Airlines
Fort Worth, TX 76102

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