14 days old

Account Manager/Senior Account Manager, Loyalty Partnerships

American Airlines
Fort Worth, TX 76102

Location: AA Headquarters 2 (DFW-HDQ2) 
Additional Locations: None
Requisition ID: 31835 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Loyalty Partnerships Team within the Marketing & Loyalty Division. This position will be responsible for the account management of American’s strategic partnership with Priceline Group.


Specifically, you’ll do the following:

  • ​Develops annual partnership plans with key stakeholders in support of strategic initiatives
  • Performs comprehensive contract negotiations including economics and risk assessment to enrich the value proposition for our customers and the portfolio
  • Utilizes various tools and tactics to identify transactional trends and opportunities against key performance metrics
  • Works collaboratively with marketing and all marketing channel owners to optimize the partner offers and to align on the prioritization of partner messaging and value to our customers
  • Analyzes and researches industry and market trends to better deliver innovative customer facing offers
  • Develops recommendations, as well as written and/or oral presentations of those recommendations, to senior management
  • Ensures contract compliance across the organization
  • Some travel required, up to 20%

Required Qualifications

  • Bachelor’s degree in relevant field
  • Integrated marketing experience
  • Contract negotiation experience
  • Experience with financial analytics and strategic planning

Preferred Qualifications

  • Knowledge of Microsoft Office to include Word, PowerPoint, Excel, Outlook, etc.
  • Proven high level of initiative, creativity, collaboration and follow-up in a fast-paced, dynamic environment across multiple departments and partner entities
  • Skills in relationship management with ability to build strategic plans
  • Skills in project management with the ability to drive large, complex initiatives requiring multiple stakeholder buy in
  • Ability to work well in a collaborative team environment
  • Presentation skills

Additional Locations: None
Requisition ID: 31835 


Posted: 2019-08-05 Expires: 2019-09-04

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Account Manager/Senior Account Manager, Loyalty Partnerships

American Airlines
Fort Worth, TX 76102

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