1+ months

Workforce Sr. Specialist II (RTA/Real Time)

Mumbai, MH 400001
  • Job Code
The Workforce Planning (WFP) team is part of Consumer and Community Banking (CCB) Global Finance & Business Management Office and provides workforce products, technologies, scheduling, forecasting and real time support for CCB Contact and Back-Office Centers. The Workforce Sr Specialist II (RTA/Real Time) is responsible for the real time monitoring and day-to-day service levels for multiple lines of businesses. Responsibilities also include entering and reporting schedule and exception activity, providing management with performance reports relating to forecasting, scheduling, service level and specialist performance, while using eWorkforce Management (eWFM), Real Time Adherence (RTA), and/or other various software applications to perform duties.
Keyword: consumer%20banking


Posted: 2022-03-29 Expires: 2022-08-26

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Workforce Sr. Specialist II (RTA/Real Time)

JPMorgan Chase & Co.
Mumbai, MH 400001

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