26 days old

Workforce Specialist II (Real Time Analyst)

JPMorgan Chase & Co.
Metro Manila, National Capital Region
  • Job Code
    210162793
The Workforce Planning (WFP) team is part of Consumer and Community Banking (CCB) Global Finance & Business Management Office and provides workforce products, technologies, scheduling, forecasting and real time support for CCB Contact and Back-Office Centers. The Workforce Sr Specialist II (RTA/Real Time) is responsible for the real time monitoring of day-to-day service levels for multiple LOB’s. Responsibilities include entering and reporting schedule and exception activity, providing management with performance reports relating to forecasting, scheduling, service level and Specialist performance, while using eWorkforce Management (eWFM), Real Time Adherence (RTA), and/or other various software applications to perform duties.
Keyword: card%20services

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Posted: 2021-09-01 Expires: 2021-10-06
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Workforce Specialist II (Real Time Analyst)

JPMorgan Chase & Co.
Metro Manila, National Capital Region

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