1+ months

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

CCB Risk - Control Manager - Executive Director

Job Description

This role is responsible for managing the Chase AutoRisk Control team, which provides oversight, governance and development of the control environment for Retail and Dealer Commercial Services Risk. The Team works in partnership with the business owners in Chase Auto to design effective process controls and implement ongoing monitoring and reviews to prevent and detect any issues or breaks.  The team also is accountable for working with the business to identify, resolve and, if needed, escalate issues.  The Team partners closely with Senior and Executive Leadership, Business Control Officers, Legal, Compliance and Technology as well as other groups within the Firm.



  • Oversight and management of the Control and Operational Risk Evaluation (CORE) Program for Chase Auto Risk, inclusive of Retailand Dealer Commercial Services Risk Management (DCS)
  • Define and implement the CORE lifecycle including Process Mapping, Issue identification, control rating and control testing for CAF and DCS.
  • Partner effectively with the business and functional colleagues to guide consistent and rigorous operational risk management practices, including risk committees, risk & control assessments, risk acceptances, privacy reviews, risk event analysis, operational risk/loss management reporting, and related action plans.
  • Manage a team responsible for the control environment for Risk, including execution of CORE, control testing, issue management and audit and exam management.
  • Responsible for communicating the status of the control environment related to upcoming internal and external audit engagements and evaluate past audit results and identified issues to assist with the development and completion of internal and external review readiness
  • Ensure that the pre-audit preparation, audit protocol and post audit processes are followed, through active partnering with business owners, and external units as required.
  • Coordinate issue identification efforts, assist in the development of Action Plans, and manage issues and Action Plans for Retail and DCS Risk management.
  • Partner with key members of the Risk Organization and stakeholders on an ongoing basis to evaluate the risks and control environment and adjust controls, metrics, reporting and monitoring if needed.
  • Promote collaboration among all teams within CCB Risk and Control Organizations
  • Evaluate, interpret and synthesize results to identify and summarize risk themes for senior management control reporting Risk Committee
  • Asses pertinent industry practices and regulatory concerns to identify, prioritize and implement changes to Risk’s control environment to minimize risk
  • Articulate complex control issues and themes to stakeholders, identifying business issues, root causes and recommending both short term and long term action plans that address them.
  • In partnership with the audit/compliance assessment team, provide substantive guidance/advice to business partners during all phases of internal and external exams regarding deliverables and potential issues.
  • Plan, execute, and finalize a wide variety of projects according to strict deadlines and competing priorities
  • Other tasks and assignments as needed 

  • B.A./B.S. degree required
  • Professional experience must include at least ten recent years of applicable business and management level experience. Risk and Control or other related experience required: in banking or financial services industry preferred
  • Excellent interpersonal and communication skills, including ability to negotiate, compromise and demonstrate diplomacy in sensitive situations and to interact effectively with senior management
  • Ability to build relationships with the Business and other Risk and Control partners
  • Excellent analytical and problem-solving skills
  • Strong project management and process skills
  • Ability to prioritize and execute on multiple, simultaneous, complex priorities
  • Ability to analyze data, identify root causes, recommend change controls to senior management
  • Strong communication and presentation skills
  • Automated auditing and/or automated control testing experience is a plus

Req #: 200029638
Location: Wilmington, DE US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

Keyword: consumer%20banking


Posted: 2020-05-04 Expires: 2020-06-14

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JPMorgan Chase & Co.
Wilmington, DE 19801

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