29 days old

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

Platform Architect

Job Description



A Key focus of CCB Technology is to improve the lifecycle of customer interactions across the various channels.  


This requires an √Ę€˜outside the box√Ę€™ approach towards the creation of a simplified architecture that allows for sharing of information of interactions across channels √Ę€“ assisted and self-assisted.¬† The integrated customer and agent experience requires Architectures that are efficient, consolidated and can maintain state information in a channel independent manner.¬†¬†With a legacy of applications across CCB consumer businesses, we need to define and execute an architecture that integrates our capabilities and simplifies the application and technology portfolios that would support customer interactions.


The Platform Architect is accountable for the creation of a platform architecture that directly supports the strategic vision for the platform.  The Platform Architect creates the architecture roadmap that includes all capabilities and needed technical moves to achieve the business objectives.  Additionally, the platform architect establishes and advances the customer centered frame of reference for all future IT assets that will support the emerging Digital Banking strategy:

 - Maps customer interactions against business capabilities

 - Maps customer interactions against known customer journeys (Linked interactions

   across multiple channels)

 - Identifies portfolio of potential Micro-Services (autonomous applications) to support

   customer interactions along the various Customer Journeys




The Platform Architect will lead a holistic platform design effort to define, extensively communicate with business and IT stakeholders an implementable platform architecture to support the key capabilities needed to deliver customer experiences associated with our Products.   The architecture must include the Cross Business and End-to-End View of Required Components for delivering a customer-centered architecture.  In the role, the Platform Architect will be responsible for:

  • Defining and Advancing √Ę€˜Digital First√Ę€™ Reference Architectures

  • Identifying the set of autonomous applications that are needed to deliver the Customer Journey associated with the product(s)

  • Collaborating with Product Owners in product definition and product design

  • Creating and overseeing the roadmap associated with end-to-end customer journeys across all of CCB, ensuring adoption of Digital Banking architecture


    The Platform Architect is a senior architect with multi-disciplinary skills including business architect, application architecture and cloud architecture.  The platform architect must exhibit very strong business acumen as well as technical depth, and must have demonstrated sound cloud native, micro-service based architecture practices focused on integration, consolidation and simplification of architectures to support the product delivery.  The Platform Architect must work and engage with other senior architects who may have domain expertise either for particular business areas (e.g. customer service for retail, card, mortgage) or specific technology domains and corresponding roadmaps  (e.g. Digital Architecture, Information Architecture, Risk Architecture)  and leverage those engagements to build a unified architecture view.  The Platform Architect must engage with senior business stakeholders who are accountable for critical customer journeys, and collaborate to define and decompose customer journeys into a well-defined Bounded Context representing the scope of work for a set of micro-services.


    The Platform Architect must also become cognizant of the total cost of ownership of applications included in the platform, and should also drive for strategies to reduce the total cost of ownership while improving the customer and agent experiences.¬† In addition the architect must take into account the critical business¬†and technology controls that must be addressed as the channel architecture is being implemented including requirements from the firm√Ę€™s cyber roadmap.



  • Results-oriented professional with business acumen

  • Minimum of 5 years√Ę€™ technical expertise in Finance/Banking industry

  • 10 years√Ę€™ experience in Software Engineering or as an Solution/Application Architect

  • Experience in solving challenging business problems with innovative enterprise solutions aligning business needs to IT capabilities

  • Minimum of 5 years√Ę€™ experience in application architecture, micro service architecture, and in¬†domain driven¬†design

  • In-depth knowledge and experience in customer journey mapping,¬†business architecture, software design methodologies, design patterns and object oriented design


Technical skills:

  • Java / Java EE / Spring, and Middleware technologies including J2EE, OOA&D, MQ, Tuxedo, XML, JSP, Servlets, EJB, JMS, JDBC, JNDI

  • Expert knowledge in Kafka based event streaming, Service Oriented Architecture (SOA)/JEE/Web Services/Messaging/BPM process and Java, C++, C, Sybase


Additional skills:

  • Cloud deployment

  • Event-drive architecture

  • Micro service strategy

  • Agile methodologies

  • Continuous Integration

Req #: 200002764
Location: Wilmington, DE US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

Keyword: card%20services


Posted: 2020-04-28 Expires: 2020-05-28

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JPMorgan Chase & Co.
Wilmington, DE 19801

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