1+ months

Virtual Banking - Business Analysis Manager - Columbus, OH

Columbus, OH 43215
  • Job Code

As a world-wide leader in financial services, Chase continually seeks to build and grow relationships with its new and current customers through products and services that meet their ongoing needs. To realize this strategy, Chase has opened a search for the position of Business Analysis Manager within the Virtual Banking organization for Consumer Bank.

The Business Analysis Manager for Virtual Banking will lead a team to manage processes, controls and quality monitoring for 300 bankers (and growing!). The person in this role will drive and oversee initiatives focused on developing, executing strategies to successfully engage customers, and ensure coordination across the Virtual Banking organization and with One Chase partners. Responsibilities include but are not limited to: process/operational improvements, change management governance, control reporting and enhancements. .

Key Responsibilities:

  • Own and manage programs and processes that are driven by controls, regulatory and/or internal requirements
  • Managing the QA Program, testing and results for Virtual Banking
  • Provide best in class leadership: personal coaching and meaningful leadership for your direct reports through the course of standard and specialized business routines and practices
  • Identify and define key risks associated to your owned processes and offer solutions that can sufficiently monitor and evidence our sustainability of managing the risk
  • Manage extremely ambiguous challenges through creating processes or actions that are repeatable, effective, and efficient
  • Deliver a product or service based on abstract goals and visions that drive various business needs
  • Manage various service level agreements (SLA) and time commitments in avoidance of a growing risk exposure
  • Create a strong environment of developed partnerships utilizing ongoing and ad-hoc meetings and interactions to create an intentional engagement model that supports your team and business functions
  • Demonstrate flexibility and comfort with ambiguity, given the rapid pace of change and various constituencies supported
  • Execute executive level presentations and business reviews to ensure there is communication between various partnerships, dependencies and senior leaders
  • Alignment with consumer bank strategy to move the VB organization forward
      Keyword: consumer%20banking

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Virtual Banking - Business Analysis Manager - Columbus, OH

JPMorgan Chase & Co.
Columbus, OH 43215

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