This role requires a subject matter expert on either the Stratus or Tandem Payment Platform. The VP, Application Support will have a dedicated portfolio of clients that he/she is responsible for providing best-in-class service. The candidate will manage the end to end certification process and be capable of performing accurate and complex work with prompt turnaround times. Merchants supported by this role are existing clients who are highly strategic, visible, and top revenue generating clients. The VP should be keenly aware of activities occurring with the clients in their assigned portfolio and a strong team player. He/she must be capable of building relationships with the clients and internal partners involved in the management of the assigned portfolio. The objective is to ensure clients within the portfolio receive streamlined service with a high level of satisfaction leading to long term retention.
Keyword: consumer%20banking