1+ months

Training and Development Manager

Woburn, MA 01801
  • Job Code

Job ID: R-101307
Location: Woburn, MA, US 01806

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

As part of the Amgen's Manufacturing Operations organization, our Amgen Woburn Manufacturing (AWM) site manufactures oncolytic virus based end-to-end drug substance and drug products for the global market. As such we continuously strive to be a leader in detailed execution to ensure we deliver our medicines to every patient, every time. Operational Excellence is at the core of how we do what we do with a continuous improvement approach, and a steadfast focus on safety, quality, and compliance.

The Training and Development Manager applies adult learning methodologies and performance consulting skills to analyze performance issues. This position partners with clients to apply human performance technology and develop training and performance strategies that support business needs. When a training requirement is identified, this position designs, develops, and helps sustain training materials.

  • Work with internal clients to lead their curricula / assignments and ensure training materials are integrated with Amgen's Learning Management System (LMS) per defined business processes
  • Serve as internal client's first point of contact for performance and training questions
  • Utilize instructional design and adult learning methodologies to design and develop solutions in a variety of delivery formats
  • Manage assigned projects and associated budgets
  • Write instructional materials, leaders' guides, on-the-job training, and other training materials and modify existing material
  • Support business goals by collecting and evaluating metrics to ensure the efficiency of training strategies and performance solutions
  • Develop and conducts Train-the-Trainer classes and/or Instructor Led Training classes
  • Participate in global training forum for client function and represent client during Operations global governance and prioritization processes
  • Serve as training representative at key client meetings
  • Provide proactive strategic planning to client for global programs and multi-year training and performance needs
  • Participate in sustainment teams for global programs
  • Work with audit response teams to ensure appropriate actions are taken
  • Ensure that training content is current, sustained, and reflects all compliance standards
  • Travel, up to 10%

Basic Qualifications:

Doctorate degree


Master's degree and 2 years of Instructional Design, Human Performance Technology, Life Sciences, or Training Experience


Bachelor's degree and 4 years of Instructional Design, Human Performance Technology, Life Sciences, or Training experience


Associate's degree and 10 years of Instructional Design, Human Performance Technology, Life Sciences, or Training experience


High school diploma / GED and 12 years of Instructional Design, Human Performance Technology, Life Sciences, or Training experience

Preferred Qualifications:
  • 3+ years of performance consultant, instructional designer, and/or curriculum developer experience
  • Experience in project management (managing projects, defining scope, tracking achievements)
  • Experience in budget management
  • Experience with the business processes surrounding learning management or training systems (e.g., SumTotal)
  • Knowledge of adult learning methodologies, instructional design, and curriculum development
  • Experience in performance consulting and needs analysis
  • Experience using ADDIE or other instructional design methodology in the creation of training materials
  • Effective communication skills; both written and verbal
  • A general understanding of working in a regulated environment (e.g., FDA, OSHA)
  • Ability to work with staff across all levels of an organization
  • E-learning design experience and knowledge of e-learning delivery systems (e.g., Articulate Storyline, Adobe Captivate)
  • Fluent in the use of Microsoft Word, PowerPoint, Smartsheet, and Excel
  • Experience in Visio, MS Project

  • Established Leadership capabilities
  • Passion for Operational Excellence
  • Financial acumen
  • Communications skills, both oral and written, including executive presentation skills
  • Interpersonal and facilitation skills necessary to forge consensus among competing client interests while ensuring objectives are met
  • Ability to tactfully negotiate and positively influence peers and executive leadership
  • Analytical skills to identify potential improvement opportunities
  • Knowledge of industry trends (e.g., regulatory and compliance, technology, human performance programs, sustainability, etc.)

We understand that to successfully sustain and grow as a global enterprise and deliver for patients - we must ensure a diverse and inclusive work environment.

Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.



Posted: 2020-07-03 Expires: 2020-08-03

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Training and Development Manager

Woburn, MA 01801

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