29 days old

JPMorgan Chase & Co.
Tempe, AZ 85281
  • Job Code

Commercial Bank – Product Delivery Integrated Receivables – Receivables Online - Chicago, Dallas, Columbus, Phoenix, or Tampa - Executive Director

Job Description

J.P. Morgan Commercial Banking (CB) is a market leading provider of Wholesale Payments products to the Corporate Client Banking, Middle Market, Government, Healthcare, Not-for-Profit, Financial Institutions Group and  Real Estate markets.  The CB Product Delivery team is tasked with representing the needs of commercial banking clients, commercializing the product value propositions to the marketplace, optimizing the client experience and driving adoption through the enablement of client-facing representatives. 


This individual will manage team members and be responsible for people management and development, product strategy and delivery, feature enhancement prioritization and project tracking, competitive gap analysis, product pricing, and sales enablement.  Specifically, how we support our clients across the spectrum of receivables to optimize their physical and digital channels.  This will all be done in close collaboration with colleagues across lines of business, product management, marketing, finance and CB client-facing teams.


Responsibilities include:

  • Managing the team that will oversee and operate product delivery for Integrated Receivables with focus on Receivables Online
  • Expanding the current reconciliation suite to include virtual card.
  • Enhancing integrated receivables capabilities, product positioning, and value proposition
  • Tracking team progress against business objectives and providing frequent status reporting to head of Receivables Product Delivery team
  • Defining and managing the CB product strategy and delivery, across strategic business segments
  • Developing content that supports the value proposition for delivery through training, marketing, communications, process & procedures and standardized proposal content
  • Partnering with CB revenue management to determine pricing strategy and governance
  • Representing CB client interests as a product liaison with the Consumer and Community Banking and Corporate and Investment Banking organizations to develop future-state product roadmaps
  • Segmenting the portfolio and analyzing product usage / trends across the CB client base to identify areas of opportunity and vulnerability
  • Coordinating and prioritizing product input on CB investment process via input from Clients, Product Solutions Specialists, TMOs, and Bankers
  • Reviewing the end-to-end product implementation process and identifying and executing areas of improvement
  • Developing close relationships and alignment with Product Management counterparts in Corporate and Investment Banking and Consumer and Community Banking
  • Partnering with the Change Readiness team to manage the impact and readiness of value proposition enhancements and product changes to CB clients, TS Sales, Bankers, Service and Implementation

  • Minimum 7-10 years of relevant product experience, preferably in Receivables
  • Previous experience managing a team
  • Strategic thinker that combines strong analytical skills and creative problem solving -- turning analysis into actionable insights and plans
  • Ability to translate product vision into phased design requirements followed by execution of a go-to-market product launch
  • Demonstrated leadership experience with multiple cross-functional teams including Product, Operations, Service, Sales, Marketing and across management levels on simultaneous projects
  • Sales enablement experience with bringing new product capabilities to market and supporting sales education
  • Segmenting, tracking and analyzing client product usage, profitability, risk profiles and pipeline development
  • BA/BS degree with advanced Excel and PowerPoint skills required
  • Strong project management skills; well-organized, structured approach, ability to achieve tight timelines on complex deliverables
  • Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes on simultaneous projects

Req #: 200025704_4
Location: Tempe, AZ US
Job Category: Product Management
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

Keyword: card%20services


Posted: 2020-04-27 Expires: 2020-05-27

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JPMorgan Chase & Co.
Tempe, AZ 85281

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