Job DescriptionAs part of the Platforms Services you and the team will be charged with developing and building solutions to support our private cloud platforms and implementing solutions to enable our client DevOps teams. Key responsibilities of the Supportability Engineer are:· Identify and drive major product supportability efforts as the primary Support interface into Engineering leadership.· Own technical relationships with leaders in product engineering and Site Reliability Engineering, in order to improve the customer experience.· Represent support in product reviews.· Facilitate resolution of the most challenging technical issues for the specific product area.· Provide insight into platform health and support requirements· Identify automation opportunities and drive a reduction in manual tasks
Keyword: card%20services