1+ months

Sr. Technical Program Manager

Amazon.com
Tempe, AZ 85281

DESCRIPTION



Are you interested in innovating to deliver a world-class level of service to Amazon€™s selling partners? The Paid Services team includes Amazon Marketplace Professional Services (AMPS) and Amazon Vendor Services (AVS), programs which seek to improve the customer experience on Amazon.com by working directly with sellers and vendors to improve value, selection and convenience across their business. Our team will invent and innovate across technology, processes and people to grow the program, improve seller engagement and satisfaction and enable scalable global solutions.

The Paid Services team is looking for an entrepreneurial, strategic & seasoned TPM for its Software Development team to drive engineering efforts related to systems and services that enable us to provide an outstanding selling partner experience, facilitate self-service and enable program scalability as we rapidly grow our participating seller base. We want a TPM with passion to innovate, who likes working backwards from the customer, and tackling complex ambiguous problems.

In this role you will be one of the technical program managers of a team of developers that is customer obsessed and deeply technical. You will gather requirements from a large number of internal customers and stakeholders, explore existing and emerging technologies inside and outside Amazon, map out opportunities and gaps between them. You will own prioritization, cross team communication and communication with our internal customers. Using your program management skills, you will build mechanisms that scale to managing hundreds of partner teams seamlessly. You will own tracking project delivery, task management, setting and tracking success criteria. You will discern risks in programs, their impact and advise on mitigations. Your communication will be tuned to the audience, giving them the information they need to make choices and move forward. You will own regular communication with senior managers on program goals, dependency management and risk mitigation.

BASIC QUALIFICATIONS

  • 5+ years of technical program management experience
  • 7+ years of experience working directly with engineering teams
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

  • 7+ years of industry experience in any capacity delivering software systems.
    · 2+ years of product/project/program management.
    · Technical depth and breadth to understand software architecture and design, make technical tradeoff choices, often with incomplete data.
    · Ability to discern short term vs long term impact of technical choices and able to balance between them as appropriate for the business.
    · Excellent verbal and written communication that is tuned to the audience.

PREFERRED QUALIFICATIONS


  • Master€™s degree in Computer Science or related field
  • Experience working across teams in geographically diverse locations.
  • Excellent written and verbal communication skills
  • Attention to detail, excellent organization skills, and ability to manage multiple projects and responsibilities
  • Ability to earn trust with and influence technical and non-technical stakeholders, including senior managers
  • Demonstrated ability and willingness to operate with limited guidance, roll up sleeves and execute to get the job done; general manager / owner mentality
  • Ability to navigate ambiguity

Categories

Posted: 2021-06-23 Expires: 2022-10-23
Sponsored by:
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Sr. Technical Program Manager

Amazon.com
Tempe, AZ 85281
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