1+ months

Sr. Director - Product Management - Payments

Costa Mesa, CA 92626
Unlock Your Career Potential: Technology at ADP. Do you enjoy exploring, identifying and inspiring the future of the workplace and the lives of millions of people? At ADP, the world's largest B2B cloud company, our Technology team is comprised of brilliant engineers, architects, data scientists, infrastructure experts, and more. We were first in our industry to offer a SaaS solution and continue to push the envelope utilizing the latest operating platforms to deliver the highly automated, intelligent and predictive solutions that are redefining what is possible. Named one of Forbes' "Most Innovative Companies" and one of Computerworld's "100 Best Places to Work in IT", we are committed to leading the way in product development and research, empowering you to bring to life the latest innovations that will forever change the way businesses manage their most vital asset, employees.

We're looking for a creative problem solver with a passion for innovation and collaboration to join the ADP team as the Senior Director, Product Management. This key role is responsible for managing the Wage Payments portfolio of products which includes Wisely, digital accounts and our traditional offerings. The right individual will own the strategic direction, executable roadmaps and measurable outcomes for each product line portfolio partnering with ADP Compliance Solutions business owners. Critical will be leading the product team to drive product innovation, vision and strategy while executing on a product roadmap that aligns and meets the needs of business objectives and goals.


  • Help define, manage and execute individual product strategies and roadmaps, while managing the overall Wage Payments portfolio. Partner with product leaders in Compliance Solutions and across ADP's portfolio of products, business stakeholders and development teams at ADP.
  • Define the vision for the end-to-end customer experience journey from sign-up, setup, to use, contextual and in-product help, partnering with our content, product management and experience design teams. For both web and mobile experiences.
  • Identify and work with Business Development to consider new partnerships or acquisition targets to broaden or enhance a product portfolio.
  • Establish and help manage multiple product roadmap(s) and help show the cross product (portfolio) roadmap. Drive visibility to trade-offs among priorities, strategic bets and other considerations as applicable.
  • Lead a team through rapid, data driven iterations focused on customer and stakeholder outcomes
  • Provide executive leadership support as needed through product presentations, executive engagements and other means.
  • Lead the vision and creation of highly targeted/personalized content and self-service experiences
  • Measure product(s) effectiveness, identify trends, report outcomes and drive priorities to improve
  • Mentor and serve as the single point of contact for your product teams, helping re-establish and maintain strong partnerships with key partners across ADP
  • Clearly be able to articulate the vision, strategies, priorities and desired outcomes with key partners across ADP
  • Leverage usability studies, business and product usage data, external industry trends, and metrics to generate insights.


  • 8-12+ years' experience leading and managing agile design driven, user-centered product and development teams
  • 8-12+ years with web/mobile-based service product management experiences, in a highly matrixed, complex organization.
  • 6+ years thinking creatively, showing passion and ability to identify and deliver new product innovation, ideally in the Payments space.
  • Proven ability to partner effectively across functions with the ability to gain shared vision on challenging decisions and priority trade-offs.
  • Superior communication and presentation skills, including the ability to communicate complex technical issues simply and convincingly to drive fast decisions
  • Patience and commitment, with proven ability to navigate complex environments though product expertise and leadership.
  • Passion and dedication to delivering great outcomes through an awesome customer experience
  • Experience researching relevant industry trends, usage analytics, competitive pressures and applying to product strategy & roadmap
  • Strong analytical orientation and problem-solving skills
  • The ability to create a clear, concise presentation of findings, and effectively present to any level of the organization. Identify the critical few priorities and keep a cross-functional team focused on them

Imagine a career where your creative inspiration can fuel BIG innovation. Immerse yourself in our award winning culture while creating breakthrough solutions that simplify the solutions our customers use on a daily basis. Utilizing customer driven design and development and lean startup methodologies, our entrepreneurial employees have a fail fast mindset

Related Searches: Engineer Analyst Architect Data Scientist Application Developer Design Implementation Chief Principal Enterprise Specialist Infrastructure Research Development R&D Tech Associate Service Solutions Business Intelligence BI System Analyst Disaster Recovery Change Control IT Operations Information Performance Product Production QA Quality Assurance Release Service Statutory UX UI User Experience Interface Researcher Designer Service Project Software Test Program Programmer I&O

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


Posted: 2020-05-27 Expires: 2020-07-25

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Sr. Director - Product Management - Payments

Costa Mesa, CA 92626

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