27 days old

Specialist/Senior Specialist, Field Communications

American Airlines
Fort Worth, TX 76102

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 39004 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • This job is a member of the Global Communications Team within the Communications Division.
  • ​Responsible for effectively telling our story and managing crisis events/rapid response in a fast-paced environment.
  • The role also includes storytelling specific to our values of diversity, equity and inclusion, helping to drive our corporate strategy around these core principles.
  • The right candidate is a strategic thinker, creative writer and team player, who will play a critical role in communicating to large internal and external audiences.
What you'll do
  • Work with the Senior Manager of Global Communications in developing and executing external communications strategies to achieve our business goals.
  • Lead rapid response and crisis communications in the Western U.S. Region, including creating and developing holistic mitigation plans for multiple internal and external stakeholders.
  • Develop and foster strong media relations with transportation, aviation, consumer travel and other regional media and stakeholders throughout the Western U.S., as well as diverse media outlets at the national level. 
  • Draft and review content for an array of audiences and platforms.
  • Work in a fast paced, 24/7 environment to help lead American's communications efforts.
  • Be part of a dynamic and collaborative team, located in DFW and around the globe, and work closely with senior leaders in Global Engagement and other business units.
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree or equivalent experience in the Communications Field
  • Minimum 3 years public relations experience

Preferred Qualifications- Education & Prior Job Experience

  • Knowledge of the media landscape in American’s key markets throughout the Western U.S. (Los Angeles, CA, Phoenix, AZ, San Francisco, CA, Seattle, WA, etc.)
  • Previous public relations experience in the aviation and/or transportation industries
  • Bilingual Spanish speaker preferred

Skills, Licenses & Certifications

  • High level of professionalism and discretion in handling confidential information
  • Thrives in a fast-paced atmosphere where you work under pressure and can meet critical deadlines
  • Strong team player with ability to work successfully at all levels of the organization
  • Must have excellent time-management skills with the ability to handle multiple projects at the same time and meet deadlines effectively, efficiently and independently
  • Excellent written, verbal communication and presentation skills and experience in strategic communications planning
  • Ability to adapt and respond quickly to changing landscapes and to work well under pressure and tight deadlines
  • Strong organization and analytical skills, solution and detail-oriented
  • Strong ability to collaborate multiple stakeholders dealing with competing priorities
  • Capable of anticipating needs and driving clarity on expectations
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 39004 


Posted: 2020-10-29 Expires: 2020-11-28

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Specialist/Senior Specialist, Field Communications

American Airlines
Fort Worth, TX 76102

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