19 days old

Specialist, Production Support - Workforce Administration

American Airlines
Fort Worth, TX 76102

Location: DFW Hangar (DFW-HGR3) 
Additional Locations: None
Requisition ID: 48081 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • This job is a member of the Workforce Administration Team within Technical Operations in Line Maintenance.
  • Responsible for ad-hoc projects and any special projects as designated by the supervisor or manager. This position may be required to work rotating shifts, nights and weekends.

What you'll do

  • Manages ad-hoc projects from cradle to grave including conducting training and sending out professional mass communications
  • Provides subject matter expertise and handles tasks within Workbrain including coding/reports and contractual obligations, excellent Workbrain knowledge and proficiencies are required
  • Oversight and handling of all grievances 
  • Oversight and handling of all association bids and related contractual tasks that have a deadline
  • Creates SOP’s
  • Occasional travel may be required
  • Other duties and projects will be assigned by the supervisor or manager

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • High School Diploma or GED equivalency

Preferred Qualifications- Education & Prior Job Experience

  • Bachelor's degree 
  • 3 years of relevant work experience in Workforce Administration related to Technical Operations

All you'll need for success

Skills, Licenses & Certifications

  • Proficient in Workbrain
  • Experience in handling and helping to correct complex payroll and admin technical issues
  • Knowledge and understanding of the Association JCBA
  • Must pass FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Strong interpersonal, communication, and PC skills
  • Ability to concurrently manage multiple areas of responsibility
  • Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
  • Ability to be organized, attention to details, great level of accuracy in work
  • Ability to research and audit using multiple computer systems sources is helpful
  • Ability to work independently, as well as with team members; self-motivated; ‘can do’ attitude
  • Ability to handle multiple duties/priorities on a daily basis
  • Ability to function effectively under deadlines and still maintain accuracy
  • Ability to keep up in a fast-paced work environment
  • Ability to be analytical and problem solve; high level of attention to detail; outstanding organizational skills
  • Looking for a self-motivated independent employee with a positive attitude and a willingness to help others as well:
  • Candidate must speak well with the ability to articulate to educate with training and patience
  • Works execution accomplished in computer system which maintains the data to manage the airworthiness of the airplane/engine/component
  • Knowledge of contract and local/system guidelines for overtime and field trips
  • Proficiency in Excel, SharePoint, Cognos, PowerPoint
  • Excellent presentation, documentation and interpersonal skills
  • Strong organizational and follow-up skills - follow through to complete project with minimal supervision
  • Proven success in establishing relationships with various stakeholders
  • The candidate must demonstrate energy and dedication, be goal-oriented and self-sufficient, and should have proven ability to work effectively in any airport or hangar environment.

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.


Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 48081 


Posted: 2021-09-09 Expires: 2021-10-23
Sponsored by:
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Specialist, Production Support - Workforce Administration

American Airlines
Fort Worth, TX 76102

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