3 days old

Service Engineer II PTC - 90236449 - Wilmington

Wilmington, DE 19801

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move Americas workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

The Service Engineer II, PTC supports rolling stock equipment and develops engineering programs and processes to implement and improve the quality and reliability of Positive Train Control (PTC) across the Amtrak system. The Service Engineer II reports to the Mechanical Rolling Stock Equipment department while solving advanced technical problems, supporting compliance and interoperability efforts with Amtrak, state rolling stock and host railroads, and communicating with resources both internally and externally to meet business objectives.


  • Provide field and technical assistance to nationwide terminals and maintenance facilities.
  • Develop and review technical specifications and procedures for train control systems for both Amtrak and state rolling stock equipment.
  • Lead in-depth troubleshooting and full development of solution packages that extend beyond routine diagnostic work.
  • Support authorizing component upgrades, updates and replacements, including qualifying vendors and products with engineering documentation and drawings reviews as necessary.
  • Partner and work with Fleet Managers to provide design and procedure improvements related to equipment problems which are typically design flaws, retrofit and field modifications, and maintenance shortcomings.
  • Provide engineering expertise and design improvements to investigate systemic problems, reduce failures, and increase availability of equipment.
  • Participate in field tests, safety inspections, and warranty programs for both Amtrak and state rolling stock equipment.
  • Participate in industry advisory and regulatory boards as necessary


  • BS degree in an engineering discipline or BS degree and engineering work experience OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
  • 5+ years of relevant experience preferred; 3 years of relevant experience required
  • Demonstrated experience in Positive Train Control (PTC) including Automatic Train Control (ATC), Advanced Civil Speed Enforcement System (ACSES), Incremental Train Control System (ITCS), or Interoperable Electronic Train Management System (I-ETMS).
  • Demonstrated experience in Amtrak or Class 1 railway rolling stock maintenance in technical roles involving inspections, commissioning new rolling stock, and troubleshooting.
  • Demonstrated experience in railway quality control.
  • Ability to read and understand electrical schematics, mechanical drawings, and technical documents for troubleshooting and design changes.
  • Knowledgeable in areas of North American railway safety and regulatory practices including, but not limited to, AAR and FRA standards and rules.
  • Knowledge of train control regulations, signal rules, operating rules related to train operations, and physical features of the right of way.
  • Good written and oral communication skills.
  • Basic computer skills including working knowledge of Microsoft computer software such as Outlook, Word, Excel, Power Point and Project.
  • Ability to develop and implement Mechanical procedures, Modifications, SMPs and Maintenance Bulletins and Alerts.


  • MS degree in an engineering discipline or PE license.
  • Working knowledge of the 49CFR236 and basic qualifications.
  • 3-5 years of experience with multiple PTC systems.
  • Significant engineering experience with a railroad or other technically similar agency.
  • Working knowledge of programming, scripting, and Linux OS.
  • General understanding of materials management functions and creation of Bills of Materials and material inventory changes.

Must have excellent written and oral communication skills.


Physical Demands:

  • Constantly or frequently uses a computer keyboard, monitor and mouse to perform a variety of tasks.
  • Climbing on and off rolling stock using stairs or ladders.

Mental Demands:

  • Constantly communicates, comprehends, and responds to verbal statements and instructions both orally and in writing.
  • Frequently acquires new knowledge, skills, and tasks, both complex and simple, in order to maintain effectiveness in position.
  • Frequently resolves problems with conflicting priorities in cognitively demanding situations.
  • Frequently reads and analyzes hard copy and/or electronic material and writes reports as appropriate.

Working Conditions:

  • Constantly works in a fast-paced, time-sensitive environment with frequently changing priorities.
  • Frequently handles multiple projects simultaneously.
  • Frequently or occasionally subject to travel throughout and outside the region as required (e.g., via airplane, train, automobile).
  • Occasionally works in crisis situations requiring fast, long-reaching decisions based on incomplete information/data.

This position is a tiered position. Incumbents will have a position level assigned based on their skills and experience, and in alignment with position development plans. Position placement is at Amtraks sole and absolute discretion.

Requisition ID:52103
Posting Location(s):Delaware
Job Family/Function:Mechanical
Relocation Offered:Yes
Travel Requirements:Up to 25%

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing.Marijuana,notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession ofmarijuana, whether for medical, recreational, or other use. Candidates who engage in the usage ofmarijuanawillnotbe qualified for hire.We appreciate your cooperation in keeping Amtrak safe and drug-free.

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

POSTING NOTES: Mechanical|| Corporate Jobs



  • Transportation
Posted: 2021-06-09 Expires: 2021-07-09

Amtrak, the national rail operator, connects America in safer, greener and healthier ways. With 21,000 route miles in 46 states, the District of Columbia and three Canadian provinces, Amtrak operates more than 300 trains each day — at speeds up to 150 mph — to more than 500 destinations. Amtrak is the operator of choice for state-supported corridor services in 17 states and for four commuter rail agencies.

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Service Engineer II PTC - 90236449 - Wilmington

Wilmington, DE 19801

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