1+ months

Service Delivery Engineer 1 (I5)

Cairo, GA 39828
**Service Delivery Engineer 1**

Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely serious. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges, and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises.

Join us as a **Service Delivery Engineer 1** in our **Managed Services Organization** in Cairo. Managed Services is a growing service within Dell Technologies. We provide high quality service to support our core products.

**What youll achieve**

As a Service Delivery Engineer 1 you will provide world-class delivery support by building an in-depth knowledge of our customers priorities and initiatives. This is an excellent opportunity to work in a growing organization supporting leading edge products. Our team leverages ITIL standards and proven best practices, and proprietary operational processes. We are looking for people who think outside the box and have a proactive attitude.

**You will:**

+ Perform Infrastructure Support activities as part of the Global Technical Delivery team.

+ Improve Infrastructure stability and performance by analyzing patterns, recurring failures and/or issues, and advise and drive application owners on permanent fixes.

+ Manage incidents by effectively troubleshooting issues, knowing what the risk involved in preforming actions in a production environment.

+ Collaborate globally with in the team, senior stakeholders, and end users

**Take the first step towards your dream career**

Every Dell Technologies team member brings something unique to the table. Heres what we are looking for with this role:

**Essential Requirements**

+ 0-2 years of experience as an Automation/DevOps Engineer and/or Linux System Admin.

+ Strong understanding of Storage solutions such as Midrange: Unity, VNX and/or Isilon

+ Basics of Networking: Dell OS10 Switches, IPv4, IPv6, BGP, VLAN, VXLAN

**Desirable Requirements**

+ German language (B1+) is a plus

**Heres our story; now tell us yours**

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. Were proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Whats most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didnt stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of whats next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .

**Application closing date: 9** June 2022

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .


Posted: 2022-05-11 Expires: 2022-07-15
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Service Delivery Engineer 1 (I5)

Cairo, GA 39828

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