14 days old

SENIOR ENGINEER - PROFESSIONAL SERVICES

Wind River Systems
Huntsville, AL 35801
  • Job Code
    120202556
Wind River Systems
Customer Success - Services Huntsville, Alabama

Wind River believes that some things are so important they simply cannot fail. That is why we exist. Wind River software has been running the computing systems of the most important critical infrastructure that demand the highest standards for safety, security, performance, and reliability. Found in more than 2 billion devices, Wind River is pioneering edge compute technologies to accelerate the evolution from automated devices to autonomous systems and we have a place for you!

ABOUT THE OPPORTUNITY

Wind River Professional Services has been helping clients implement great innovations, increase ROI and reduce time to market for more than 30 years. For any technical or business challenge, our Professional Services team offers a valuable blend of skills, contacts, knowledge, intellectual property, flexible resources, design processes, and a CMMI level 3 project management methodology, globally, across a wide range of industry.

Wind River has an excellent opportunity for an embedded software engineer to work on cutting edge development projects in Huntsville, Alabama. Your contributions in the role will play a critical part in our North American Professional Services team supporting our customers create mission critical A&D systems. The Senior Engineer candidate will have proven skills in development of embedded software for embedded hardware systems. The job requires solid people skills for interaction with customers and/or Wind River services project teams. The qualified candidate will be self-driven with relevant embedded software experience that can be applied to a variety of new processor and peripheral devices.

Interface & Collaboration

Working in an open, transparent spirit, where partnership & trust are embedded in our culture and critical to success within our entire organization, Senior Engineer will regularly work with and through many colleagues including fellow professional services engineers, sales, field application engineers, product engineering and the Wind River Technology Office. The Senior Engineer will report directly to a remote project manager from our A&D team. You will be the primary interface on a daily basis while work at a customer site

Responsibilities

Serve as a local expert isolating and resolving customer issues with the focus on Linux kernel, VxWorks and BSP drivers;

Supporting the customer interaction during discovery and evaluation of requirements as needed

Projects high levels of confidence and strong technical ability to our customers and has a track record of successful closure on opportunities.

Ensures compliance of development with internal or/and external Quality Standards

Exemplifies a culture of continuously improving & optimizing processes

Measuring, analyzing & taking action to continuously improve customer satisfaction including effective escalation management

Design, implementation and validation of embedded software E.g. Board Support Packages (BSP) for custom and/or COTS embedded hardware systems

Design, implementation and test of software drivers for a variety of peripheral devices commonly used in embedded hardware systems.

Development of hardware test code, support bring-up and validation of custom embedded hardware systems.

Provide customer site support

Work independently on customer site managing day to day interactions

ABOUT YOU

Core Competencies & Demonstrated Success

Should be a hands-on type of person with the initiative to dive in and do whatever is necessary to get the task completed.

An ability to self-motivate & to aim for high quality output

Direct customer interface experience with track record of achieving high levels of customer satisfaction highly desired

Qualifications

Bachelor's degree in computer science, electrical engineering or equivalent in a related subject area

Minimum of 5 years of embedded software design experience preferably with VxWorks and Linux.

Experience with low level embedded SW (e.g. BSPs and device drivers) development, debugging/trouble shooting

Experience using embedded software development environments (e.g. Workbench, Eclipse)

Experience in custom embedded hardware bring up

Strong C programming experience

Software development experience on one or more common embedded processor types (PowerPC, MIPS, X86, ARM, etc.)

Prior customer success management experience a plus

Strong written and verbal communication skills and a track record of completing software development tasks on time

Self-motivated with a strong desire to learn

Solid decision making skills and judgment can be depended upon to meet goals, foresee and avert problems

US Citizen

Ability to obtain a security clearance, prefer to already hold DoD security clearance.

Experience with managing a geographically distributed team.

Strong written and fluent spoken English is mandatory.

Experience with Multi-core & Virtualization architectures a plus.

BENEFITS & PERKS

401K + Company Match

Competitive Benefits Package

Virgin Pulse Wellness program

Pet Friendly Environment

Christmas, Thanksgiving & July 4th Soft Shutdown periods

Birthday and Volunteer Time off

Wind River is an equal opportunity employer.



PI120202556

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Posted: 2020-05-10 Expires: 2020-06-10

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SENIOR ENGINEER - PROFESSIONAL SERVICES

Wind River Systems
Huntsville, AL 35801

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