1+ months

Senior Associate - Product Manager, Tokenization | Digital Payments

Wilmington, DE 19801
  • Job Code
    210292931

The Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.

In this role, the candidate will drive the capabilities roadmap for Chase™s Tokenization product in collaboration with key partners (internally and externally) and develop strategies to provide industry leading payments experience for Chase debit and credit card customers.

Responsibilities

  • Contribute to the development of the overall product strategy, product roadmap, and business plan
  • Perform market research to gain market insights across the industry
  • Engage closely with cross-functional stakeholders to define capabilities and experiences in third party channels that meets business and consumer needs, while meeting critical deadlines and budget constraints
  • Work closely with external clients (presenting decks, storytelling data, handling escalations, etc.)
  • Well versed with JIRA artifacts and agile processes and model
  • Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives
  • Define and drive Tokenization efforts across all existing and new product features
  • Evangelize the power of analytics and experimentation in building a data-driven organization
  • Define product initiatives for new features and optimizations of existing ones, and incorporate them into product and marketing roadmaps and JIRA
  • Work across both payments product, data, technology, and marketing teams to execute and launch personalized initiatives

Qualifications

  • 3+ years of product management or relevant experience as well as record of individual technical achievement;
  • Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
  • Experience with bringing together cross functional teams and leading execution in an agile delivery model;
  • Thorough understanding of digital and mobile payments and network tokenization;
  • Ability to influence stakeholders with diverse points of view and build coalition
  • Structured thinker, effective communicator with excellent written communication skills;
  • Ability to prioritize projects and efforts according to business need and industry trends;
  • Highly self-motivated and ability to remain calm under intense pressure
  • BS or MS in Computer Science, Business Management or comparable field of study;
  • Relevant experience working in retail banking, payments, e/commerce, online and mobile payments platforms


Keyword: card%20services

The Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.

In this role, the candidate will drive the capabilities roadmap for Chase™s Tokenization product in collaboration with key partners (internally and externally) and develop strategies to provide industry leading payments experience for Chase debit and credit card customers.

Responsibilities

  • Contribute to the development of the overall product strategy, product roadmap, and business plan
  • Perform market research to gain market insights across the industry
  • Engage closely with cross-functional stakeholders to define capabilities and experiences in third party channels that meets business and consumer needs, while meeting critical deadlines and budget constraints
  • Work closely with external clients (presenting decks, storytelling data, handling escalations, etc.)
  • Well versed with JIRA artifacts and agile processes and model
  • Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives
  • Define and drive Tokenization efforts across all existing and new product features
  • Evangelize the power of analytics and experimentation in building a data-driven organization
  • Define product initiatives for new features and optimizations of existing ones, and incorporate them into product and marketing roadmaps and JIRA
  • Work across both payments product, data, technology, and marketing teams to execute and launch personalized initiatives

Qualifications

  • 3+ years of product management or relevant experience as well as record of individual technical achievement;
  • Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
  • Experience with bringing together cross functional teams and leading execution in an agile delivery model;
  • Thorough understanding of digital and mobile payments and network tokenization;
  • Ability to influence stakeholders with diverse points of view and build coalition
  • Structured thinker, effective communicator with excellent written communication skills;
  • Ability to prioritize projects and efforts according to business need and industry trends;
  • Highly self-motivated and ability to remain calm under intense pressure
  • BS or MS in Computer Science, Business Management or comparable field of study;
  • Relevant experience working in retail banking, payments, e/commerce, online and mobile payments platforms


Keyword: card%20services
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the œWELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm™s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm™s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Categories

Posted: 2022-12-02 Expires: 2023-03-02

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Senior Associate - Product Manager, Tokenization | Digital Payments

JPMorgan Chase & Co.
Wilmington, DE 19801

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