29 days old

Retail Supervisor (Full-Time)

Amherst College
Amherst, MA 01002
  • Job Code
    139883832

Amherst College


Amherst Campus
Amherst Staff
Regular
Full time
JR1297

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Retail Supervisor position. The Retail Supervisor is a full-time, year-round position, job group and level AO-3. Given Amherst's distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the w ays in which they bring value to and will work towards supporting a broadly diverse community.

The Dining Services Supervisor, having knowledge of all ingredients, is committed to quality and excellent customer service. Ensures all food items, proper serving utensils, and menu signage are ready for service; and cleans the dining area during and after service. Supervises a diverse staff in their retail location. Takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.

The work schedule varies and corresponds to the College's operational needs, but generally is 2:00 PM -10:30 PM Sunday - Thursday . Our work is central to student life and their needs occur at a variety of times throughout the day, week, and year and as such, a flexible schedule with extended shift times is required. This individual will assist the Assistant Manager of Retail Operations to ensure that our operational goals and objectives are achieved in the service of our student customers and in meeting their expectations. Responsibilities include supervision and training of the Schwemm's team, food-prep, cash handling, hiring and training student staff, creating student staff schedules open, and closing Schwemm's. As our work is central to student life, their needs occur at a variety of times throughout the day, week, and year and as such, the work scheduled varies.

Summary of Duties and Responsibilities
Operations
  • Call for all needed items to the culinary team
  • Engage with a diverse set of customers by promoting local foods and newly featured menu items
  • Clean and maintain serving areas
  • Cooking items as ordered
  • Retrieve supplies and restock necessary food items
  • Operate cash register

Supervision / Management
  • Supervise all staff in their location
  • Create an inclusive, engaging experience for staff
  • Maintains Compliance with Alcohol service to our campus community
  • Places orders as necessary
  • Maintains cash and credit records

Perform additional duties as assigned by the supervisor and or manager on duty, including but not limited to, light cleaning, table wiping, and other sanitation duties.

Qualifications
Required:
  • High School Diploma or equivalent
  • Allergen Awareness Certified as required by the Commonwealth of Massachusetts or be able to achieve within six months of employment
  • ServSafe Certification or be able to achieve within six months of employment
  • 2+ years of supervisory experience in a fast food environment or related field
  • Strong verbal and written communication, interpersonal, customer service, organizational and time management skills
  • Ability to taste and work with any and all ingredients used
  • Attention to detail
  • Strong time management skills including the ability to follow verbal and written communications
  • Basic math and computer skills
  • Commitment to or experience working with a diverse community
  • Ability to work extra shifts and/or overtime if needed
  • Successful completion of a pre-employment physical and lift test

Preferred:
  • 3 or more year of supervising experience in a restaurant setting

Amherst College requires all employees to be fully vaccinated for COVID-19 (medical and religious exemptions may apply).

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information .

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. Review of applications will begin immediately and will continue until the position is filled.

To find information about job group and level (JGL) follow this link.






PI139883832

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Posted: 2021-06-24 Expires: 2021-07-25
Sponsored by:
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Retail Supervisor (Full-Time)

Amherst College
Amherst, MA 01002

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