24 days old

Representative, Cargo Sales Support

American Airlines
Chicago, IL 60602

Location: Chicago O'Hare Intl Apt (ORD-TRML) 
Additional Locations: None
Requisition ID: 41222 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • ​This job is a member of the Cargo Team within the Customer Experience Division.
  • Responsible for heavy outbound phone solicitation with a pro-active approach to generating and securing new revenue generation for the  Eastern Region, and Cargo Division. Individual will be also be responsible for a number of accounts to develop and ability to grow new business as well as sales support for Outside Sales Managers. This position is an inside sales position for development into outside sales.

What you'll do

  • Maintains daily contact with accounts that require follow up support
  • Assists with on-site sales calls with local sales reps to develop face to face selling skills
  • Responds quickly to customer requests for quotes, rates, and special projects from Account and/or Regional Manager
  • Evaluates options, resolves internal priorities and funnels new business leads with accurate lead insights, revenue potential estimates and recommendations
  • Utilizes selling skills and product knowledge to solicit business from potential shippers by phone to maximize sales productivity
  • Pulls daily, weekly, monthly account information and have ability to review the information to assist in proactive selling and to create strategic sales generation reports
  • Works close in a team environment and assist Account Managers with sales call preparation and follow up
  • Works closely with all areas within the Cargo Division to secure new opportunities and maintain existing business from Global, Key, and local customers
  • Represents American Airlines at various functions and events thru out the EMCLA Division
  • Travel will be required as part of this position

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • ​High School diploma or GED Equivalency

Preferred Qualifications- Education & Prior Job Experience

  • ​Possess a professional, interpersonal and positive selling technique
  • Knowledge of AA Cargo products and services
  • Native iCargo System knowledge preferable
  •  College degree

Skills, Licenses & Certifications

  • Knowledge of AA Cargo products and services and be proficient in telephone sales
  • Knowledge of cargo and selling techniques helpful, strong interpersonal and organization skills required
  • Strong professional work ethics
  • Ability to work closely in a team environment, self-starter, highly- motivated and creative thinking individual
  • Analytical and organization skills
  • Possess the ability to effectively work with all levels of personal and management

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 41222 


Posted: 2021-03-24 Expires: 2021-04-23
Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Representative, Cargo Sales Support

American Airlines
Chicago, IL 60602

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast