1+ months

Rental Operations Manager

MacQueen Equipment Group
St Paul, MN 55106
  • Job Code

About MacQueen

With 10 locations in Minnesota, Iowa, Illinois, Indiana, Missouri, Nebraska, North Dakota and Wisconsin, the MacQueen Group is one of the largest heavy equipment and fire apparatus dealer networks in the Midwest. We provide a complete line of municipal and emergency equipment solutions, along with parts, service and training. The work we do impacts your daily life, and were proud to improve the quality and safety of the communities we serve.

The MacQueen Group is growing, and were looking for qualified job seekers to grow with us. We offer a family-first, flexible environment with ample opportunities for professional development.

At MacQueen Group, we make work play. We tackle complex challenges, work hard, high-five and celebrate. Were risk-takers, fast learners and trailblazers. We pride ourselves on integrity and work to improve the lives of everyone who dedicates their talents to our company. Together, were redefining an industry in desperate need of a shakeup.

Position Purpose

The purpose of this position is to effectively manage and grow our rental fleet, geographic footprint and profitability in the Rental Segment. This position is responsible for meeting the equipment rental needs of contractor companies, municipalities, industrial and commercial companies. The Rental Operations Manager position is an uncapped financial position and is instrumental in supporting the business through profitable revenue generation. This is a fast-paced environment, and the candidate should work well under pressure, possess the ability to reason with all personality types, take direction from others, multi-task and meet short timelines.

Essential Job Functions and Basic Duties

Rental Sales Functions:

  • Work directly with customers to fulfill equipment rental needs: coordinate rentals, execute contracts and resolve issues.
  • Support a large sales team by providing rental unit support for prospective buyers.
  • Educate customers on equipment specifications, safety concerns, and proper use of equipment.
  • Research new leads.
  • Utilize the 54321 sales process to contact prospective customers (cold calling) and develop new accounts.
  • Responsible for Rental Department profitability
  • Responsible for budgeting and forecasting, regularly reviews inventory levels, missed opportunity reports, fleet utilization, and Rental Department related expenses.
  • Develop and manage Rental Purchase Options and determine until conversion from rental to used equipment.
  • Order and spec out new equipment to grow fleet on a 6-12-24 Month basis.
  • Prepare accurate sales forecasts leveraging our CRM system tool, the 5-4-3-2-1 Sales Process and Fleet data for each Sales Representative and for the region.
  • Collaborate with the marketing, service and parts departments to encourage One-Team MacQueen in promoting the companys value proposition.

Growth: This is a new position with the opportunity to develop and enhance certain systems within the company.

Opportunities include:

  • Maintain a rental dashboard and data tracking process.
  • Develop, document and implement a unified rental process company-wide.
  • Define marketing strategies to increase awareness of the rental program.
  • Expand rental program to more additional locations.
. Requirements:

Skills and Experience

  • Previous rental experience required
  • Ability to manage multiple tasks simultaneously and successfully
  • Demonstrated ability to effectively manage highly detail-oriented job responsibilities
  • Team oriented attitude
  • Excellent people and customer relations skills
  • Advanced Microsoft Office skills to include Excel and Word preferred
  • Parts, service or warranty administration experience strongly preferred
  • Demonstrated ability to work with little daily supervision
  • Ability to read and comprehend written and verbal instructions

MacQueen is an Equal Opportunity/Affirmative Action Employer. PM18



Posted: 2020-06-01 Expires: 2020-07-02

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Rental Operations Manager

MacQueen Equipment Group
St Paul, MN 55106

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