1+ months

Project Manager II - Branch Channel - Columbus, OH

Columbus, OH 43215
  • Job Code

Seeking experienced project manager to drive and oversee initiatives focused on driving strategic branch implementations, and piloting initiatives in an agile environment (rapidly œtest and learn) through enhancements to branch systems and operations. This position is ideal for an experienced project/program manager with strong organizational skills, an innovative mindset as well as risk and controls experience and strong analytical skills. The position is primarily responsible for collaboration with various businesses and functional areas across the Bank to manage projects related to key branch function. Projects are related to Omnichannel Customer and Employee journeys (Getting Service, Becoming a Customer, Paying with Chase, Managing My Finances, Branch Operations). Ability to identify pain points based on key metrics and field feedback and identify actionable solutions.

Core Responsibilities:

  • Manage medium to large size projects supporting Branch Experience
  • Work with business leadership to clearly define and prioritize project objectives, plan project deliverables and oversee executive of the overall plan
  • Operate as the œVoice of the Branch, driving or contributing to various projects impacting branch, and facilitating meetings at the business, operational and project levels
  • Develop and manage requirements with the support of subject matter experts, identify all impacted groups, and track key project deliverables
  • Review data and metrics related to the branch network and success and provide updates to key stakeholders
  • Establish strong working relationships with project workstream leads, business stakeholders, Agile Products, peers, subject matter experts and others
  • Escalate issues timely
  • Act as a Thought Leader to drive problem solving and identify business solutions

Keyword: consumer%20banking

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Project Manager II - Branch Channel - Columbus, OH

JPMorgan Chase & Co.
Columbus, OH 43215

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