20 days old

Project Manager Field Business Analyst

Augusta, GA 30901

ADP is hiring a Project Manager – Field Business Analyst. This position will align to the Service Operations of the ADP Workforce Now Next Generation team.  Assigned projects are of a relatively high level of complexity involving multiple departments, regions and operating systems. The Project Manager – Field Business Analyst will be primarily responsible for developing processes and collateral, and analyzing data related to these projects and creating reports and Power Point presentations. Responsible for gaining commitment, alignment and engagement on projects. Effective project management and communication skills as well as in-depth knowledge of ADP products, MS Excel, PowerPoint and Major Account Service departments, operating systems and procedures are required. 10-15% travel.

 

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

 

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

 

RESPONSIBILITIES:

The Major Account Services Next Gen Strategy and Operations team is focused on the startup of, ADP Workforce Now Next Generation, and N8 projects.  Projects may change as new initiatives are assigned.  The Project Manager – Field Business Analyst will be responsible for designing and rolling out initiatives for the Service Operations team:

  • Plans, oversees and leads the project/project plan for owned initiatives
  • Reporting and data analysis of Strategic Initiative projects, primarily utilizing Tableau and Excel. There may be times a data source does not exist, and the Project Manager will need to work with various ADP contacts to extract and consolidate the data.
  • Reports on the status of assigned projects, identifies actual or potential issues which may delay results or deliverables, and reports back to Sr. Leadership via PowerPoint on program status and results.
  • Collaborates among various regional and corporate teams to analyze business requirements, create new processes, and roll out new or revised products, systems and procedures to the regional Major Account Service offices.
  • Coordinates both internal and external communications with Major Account Service Communications team, ensuring proper Service Level Agreements are met, communications are drafted, and proper client lists are provided.
  • Analyzes effectiveness of programs, systems and procedures, identifies potential problems, and takes ownership of resolution along with coordination with appropriate departments.
  • Drives Training and Curriculum development. Provides program direction to field and division leadership teams
  • Maintains comprehensive knowledge of applicable products, regional operating systems and procedures, and go-to contacts in other departments

 

QUALIFICATIONS REQUIRED:

 

Education: Bachelor's Degree in Business Administration required or the equivalent in education and experience.

 

Experience: Expert level knowledge of service and operations workflow methods, procedures and various ADP operating systems and departments essential. Demonstrated project management experience involving projects with varying levels of complexity required.  Advanced knowledge of Excel and PowerPoint, with experience building presentations for Sr. Leaders

Preferred Qualifications:

Preference will be given to candidates who have the following:

  • At least 2 years Client Service Management
  • Demonstrates broad awareness and understanding of Major Accounts strategic priorities and goals
  • Strong verbal, written and presentation skills to technical and non-technical audiences required.
  • Effective analytical skills necessary.
  • Ability to build and maintain effective relationships across BU’s and departments necessary
  • PMP Certification

Preference will be given to candidates who have the following:

  • Good verbal, written and presentation skills to technical and non-technical audiences required.
  • Effective analytical and PC skills necessary.

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.

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Posted: 2021-08-27 Expires: 2021-10-16
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Project Manager Field Business Analyst

ADP
Augusta, GA 30901

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