1+ months

Product Manager

Sydney, NSW 2000

Product Manager Sydney, Australia
Would you like to join a company with the mission to transform the way people use money transfer services? Would you like to contribute to building best-in-class digital solutions in an exciting industry? Are you ready to work with an entrepreneurial Team and benefit from the advantages of a large and truly global organization? Are you willing to grow as an individual and reach new heights in your career? Join Western Union as Product Manager.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. Were a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer
As a Product Manager, you will lead, define, and implement product strategy for to deliver strategic, customer and business outcomes for a portfolio of projects. You will identify interdependencies and leverage resources to maximize efficiencies to achieve the required outcomes. Well look to you to transpose the product strategy into tangible products and services that meet customers needs and support the overall business strategy. You will lead and manage delivery teams and/or programs of work to plan, develop, deliver, monitor and evaluate a portfolio of complex strategic projects, to achieve project outcomes, and support the achievement of organizational objectives. You will develop and implement strategies and tools for the continuous monitoring and evaluation of projects. You will be accountable for the end-to-end customer experience and will work across multiple functions (including marketing, GTM, operations, compliance, legal, risk, fraud and finance). You will harness the power of overseeing research and formulate recommendations to support evidence-based project planning and decision making and report regularly to internal stakeholders. By combining your sound technical understanding and your business acumen, you will be a powerful driver in advancing Western Unions range of innovative products.

For this important role you have solid experience in the financial services industry. You ideally have a good understanding of the business processes and knowledge of operations, risk requirements and distribution channels. You are obsessed with customer experience and are passionate about excellence and continuous improvement. Preferably you can demonstrate experience with mobile and web tools, in addition to working under lean and agile principles. Previous experience of lean and agile working methodologies is also desirable.

Join us, and lets connect the world
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. Its an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If youre ready to unleash your potential to help drive change through bottom-up innovation, apply now.

Were a company on the move, and we want our people to grow and develop. Youll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.




  • Banking / Finance
Posted: 2022-09-20 Expires: 2022-12-25
Sponsored by:
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Product Manager

Western Union
Sydney, NSW 2000

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