Job Responsibilities
- Lead Correspondent business platform configurations (Encompass) and associated testing. Lead the strategic development, ongoing refinement & execution of the Product roadmap
- Manage existing features and actively lead the definition, development, and ultimately delivery of new features to advance the product roadmap. Continually move products towards a meaningful balance between user needs, business objectives, and technical feasibility
- Collaborate with internal stakeholders to understand and address challenges promptly, and with precision, while ensuring that teams are empowered to execute and deliver with quality
- Demonstrate leadership that actively contributes to attracting, developing, motivating, and retaining a diverse, high-performance agile team.
- Anticipate and identify issues that will inhibit attainment of goals and proactively solve those problems. Maintain a strong control environment across all product delivery and team activities
- Develop credibility-based relationships with internal stakeholders and play a significant role in influencing senior-level thinking to foster material change in channel pricing
- Data analysis - leveraging customer, operational, and adoption/engagement analytics - develop, evaluate, and advocate potential solutions. Own complex and ambiguous situations, overcome obstacles, and deliver outcomes
Required Qualifications, Skills and Capabilities
- Must Possess Financial Services experience (mortgage preferred) with a minimum of 3 years. Home Lending and Correspondent experience a plus. Must possess in-depth knowledge and understanding of operational processes and related concepts and controls. Experience with key mortgage loan originations platforms
- Advanced/Strong client experience skills with the ability to influence and influence product alignment with senior management. Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior leaders, key stakeholders, employees and third party vendors.
- 5+ years product/project management experience including defining user experience needs, writing user stories, creating product value propositions, developing features and benefits and developing roadmaps
- Demonstrated experience in building and leading teams who has a passion for technology and knowledge of technology trends and its application
- Demonstrated ability to make decisions, take accountability for those decisions while candidly challenging the status quo to influence the right customer journey outcomes
- Service improvement and design thinking knowledge with the ability to rapidly and iteratively test solutions - Experience managing product roadmaps and associated budgets a plus
- Ability to synthesize large amounts of information to inform decisions and move work forward - ability to thrive in a fast-paced, collaborative and cross-functional environment. Experience working in agile/scrum teams strongly preferred minimum BS or equivalent level of education/experience required. Masters a plus
Key Traits
- Product Visionary: Sets strategic agenda and direction for the product/customer journey
- Value Creator: Accountable for achieving business value and effectively leverages budget and team to deliver maximum value
- Customer Delighter: Defines and maintains product vision, business aspiration and OKR targets for customer informed journey transformation
- Agile Leader/Thinker: Develops and prioritizes backlog and product roadmap (including MVP definition). Generating new product enhancement ideas based on assigned client business needs, presents concepts to product team for analysis and potential development.
- Storyteller: Proactively thinks about user stories in a way that transform product features and customer delight
- Talent Developer: It's the entire team that delivers value. If you see yourself as part of the team, where your responsibility is guiding what should be built, you'll end up with a healthier collaboration. Leads from the front with empathy
- Knowledge Broker: Your job should be to enable collaboration and empower the team by finding the right people for them to talk to.
- Conflict Resolver: With product development in particular, we're dealing with an inherently conflict-filled situation. This is especially true when serving multiple stakeholders with conflicting needs
Keyword: home%20lending
Job Responsibilities
- Lead Correspondent business platform configurations (Encompass) and associated testing. Lead the strategic development, ongoing refinement & execution of the Product roadmap
- Manage existing features and actively lead the definition, development, and ultimately delivery of new features to advance the product roadmap. Continually move products towards a meaningful balance between user needs, business objectives, and technical feasibility
- Collaborate with internal stakeholders to understand and address challenges promptly, and with precision, while ensuring that teams are empowered to execute and deliver with quality
- Demonstrate leadership that actively contributes to attracting, developing, motivating, and retaining a diverse, high-performance agile team.
- Anticipate and identify issues that will inhibit attainment of goals and proactively solve those problems. Maintain a strong control environment across all product delivery and team activities
- Develop credibility-based relationships with internal stakeholders and play a significant role in influencing senior-level thinking to foster material change in channel pricing
- Data analysis - leveraging customer, operational, and adoption/engagement analytics - develop, evaluate, and advocate potential solutions. Own complex and ambiguous situations, overcome obstacles, and deliver outcomes
Required Qualifications, Skills and Capabilities
- Must Possess Financial Services experience (mortgage preferred) with a minimum of 3 years. Home Lending and Correspondent experience a plus. Must possess in-depth knowledge and understanding of operational processes and related concepts and controls. Experience with key mortgage loan originations platforms
- Advanced/Strong client experience skills with the ability to influence and influence product alignment with senior management. Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior leaders, key stakeholders, employees and third party vendors.
- 5+ years product/project management experience including defining user experience needs, writing user stories, creating product value propositions, developing features and benefits and developing roadmaps
- Demonstrated experience in building and leading teams who has a passion for technology and knowledge of technology trends and its application
- Demonstrated ability to make decisions, take accountability for those decisions while candidly challenging the status quo to influence the right customer journey outcomes
- Service improvement and design thinking knowledge with the ability to rapidly and iteratively test solutions - Experience managing product roadmaps and associated budgets a plus
- Ability to synthesize large amounts of information to inform decisions and move work forward - ability to thrive in a fast-paced, collaborative and cross-functional environment. Experience working in agile/scrum teams strongly preferred minimum BS or equivalent level of education/experience required. Masters a plus
Key Traits
- Product Visionary: Sets strategic agenda and direction for the product/customer journey
- Value Creator: Accountable for achieving business value and effectively leverages budget and team to deliver maximum value
- Customer Delighter: Defines and maintains product vision, business aspiration and OKR targets for customer informed journey transformation
- Agile Leader/Thinker: Develops and prioritizes backlog and product roadmap (including MVP definition). Generating new product enhancement ideas based on assigned client business needs, presents concepts to product team for analysis and potential development.
- Storyteller: Proactively thinks about user stories in a way that transform product features and customer delight
- Talent Developer: It's the entire team that delivers value. If you see yourself as part of the team, where your responsibility is guiding what should be built, you'll end up with a healthier collaboration. Leads from the front with empathy
- Knowledge Broker: Your job should be to enable collaboration and empower the team by finding the right people for them to talk to.
- Conflict Resolver: With product development in particular, we're dealing with an inherently conflict-filled situation. This is especially true when serving multiple stakeholders with conflicting needs
Keyword: home%20lending
