29 days old

Principal Technologist - 90294981 - Washington

Washington, DC 20004

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move Americas workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

The Principal Technologist provides production system operations and maintenance (O&M) support for endusers, applications, infrastructure, platforms, or network services, serving as an escalation point for complex issue. They serve in an expert/lead technical role and may also work on one or more projects of moderate to high complexity as the technology subject matter expert and/or technical consultant. When involved with a project team, acts in a consultative manner and provides technical subject matter expertise, system design, administration, and technical support. Works on tasks and projects, or supports issues that involve a moderate to high degree of risk or may impact enterprisewide performance and
makes use of the individual's high level of knowledge within one or more areas of specialty.

Troubleshoots existing information systems, application, middleware, or networks to identify errors or deficiencies. Brainstorms possible solutions and evaluates alternatives against decision criteria.
Leads and coordinates the resolution of support issues escalated by senior operations, development personnel or service provider personnel. Guides vendors during the problem resolution process as needed.
Provides technical expertise across business functions. Identifies opportunities to improve business processes via new technologies.
Serves as a consultant, trusted advisor and, as necessary, escalation point (Tier 3) for issues.
May partner with leadership to help define and communicate the longterm technology strategy and planning for the enterprise.
Assists and/or may lead in the development and analysis of source selection strategies.
Works with service providers to ensure that their inscope technical solutions are consistent with the enterprise business strategy and architecture.
Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program/project.
Provides technical analyses to help define, assess and monitor the technical aspects of the program/project or services.
Designs innovative solutions using new technologies. Recommends shortterm alternatives when appropriate. Proposes designs at key milestone events.

Bachelors degree in computer science, engineering or equivalent plus 7+ years of relevant work experience or 11+ years of relevant technical experience,preferably with substantial experience in a project leadership or Subject Matter Expert capacity, required to satisfy education and experience requirements
ITIL Certification (or equivalent)
Must possess strong communication and interpersonal skills, work well with others in an integrated team environment, and must be selfmotivated.
Must possess working experience utilizing the ITIL Framework for Incident, Change, Problem, and Release Management

Bachelors degree in Engineering, Computer Science or other related field plus 9+ years of experience
Masters Degree in Engineering, Computer Science or equivalent.
MCSE, CCNP (or equivalent)

Must have excellent oral and written communication skills.

Requisition ID:62281
Posting Location(s):District of Columbia
Job Family/Function:Information Technology
Relocation Offered:No
Travel Requirements:Up to 25%

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing.Marijuana,notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession ofmarijuana, whether for medical, recreational, or other use. Candidates who engage in the usage ofmarijuanawillnotbe qualified for hire.We appreciate your cooperation in keeping Amtrak safe and drug-free.

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

POSTING NOTES: Information Technology|| Information Technology



  • Transportation
Posted: 2021-06-30 Expires: 2021-08-28

Amtrak, the national rail operator, connects America in safer, greener and healthier ways. With 21,000 route miles in 46 states, the District of Columbia and three Canadian provinces, Amtrak operates more than 300 trains each day — at speeds up to 150 mph — to more than 500 destinations. Amtrak is the operator of choice for state-supported corridor services in 17 states and for four commuter rail agencies.

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Principal Technologist - 90294981 - Washington

Washington, DC 20004

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