Description

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Summary
The Medical Office Coordinator is responsible for greeting patients, answering phones and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient andphysician scheduling, overseeing the frontdesk, confirming appointments, and ordering office supplies.Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.
ESSENTIAL DUTIES AND RESPONSIBILITIES Includethe following. Others may be assigned.

• Greeting patients, answering phones and scheduling appointments
• Collection of accurate patient demographics
• Answers telephones in a prompt and courteous manner
• Insurance verification
• Referral processing
• Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
• Manage, copy, and review medical records to ensure accuracy
• Coordinates the daily operations of the physician office, including the medical records process, patient andphysician scheduling, overseeing the frontdesk, confirming appointments, and ordering office supplies

SUPERVISORY RESPONSIBILITIES
This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws.Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work.

Qualifications

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EDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience required to perform the job.

• High School Diploma/GED
• 5years of experience in a Physician Practicerequired
• Completion of Medical Office Assistant program preferred
• Healthcaremanagement/administration certification preferred
• EMR/EHRexperience preferred, Next Gen or Athena experience preferred
• Proficiency in a windows environment with a working knowledge of Word, Outlook,  and the Internet is required
• Willingness to be flexible and adaptable in a complex, matrix environment

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Job : Non-Clinical/Administrative

Primary Location : FL-Palm Beach Gardens

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Hospital/Facility : Tenet Florida Physician Services

Job Type: : Full-time

Shift Type: : Days

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