13 days old

Physician Services Program Specialist (Credentialing, Medical Office, Customer Service)

Mid-Atlantic Permanente Medical Group
Rockville, MD 20852
  • Job Code
    146122772
Job Category: Human Resources
Requisition Number: PHYSI004827
Posted: 2021-09-02
Full-Time
Regional Office, 18801, 2101 East Jefferson St., Rockville, MD, 20852, USA


JOB SUMMARY

Mid-Atlantic Permanente Medical Group (MAPMG) is seeking a Physician Services Program Specialist to join our Physician Services team. The Physician Services Program Specialist serves as a subject matter expert for new and existing MAPMG physicians in support of MAPMG's tri-jurisdictional licensing and privileging requirements. The Physician Services Program Specialist supports the licensure and hospital privileging processes for physicians by providing concierge support and the use of a web-based credentialing system.

This position may temporarily begin 100% remote due to COVID-19 and will eventually be based in our Rockville, Maryland regional office with the ability to continue to work remotely a few days a week.

RESPONSIBILITIES
  • Provide concierge level service to MAPMG physicians for required licensure and hospital privileging process through a seamless experience including but not limited to anticipating and addressing needs and providing resolution in a timely and effective manner
  • Utilize the web-based system for tracking required licensure and hospital privileging to ensure new applications and renewals are submitted and completed in a timely fashion
  • Adhere to established procedures that ensure license and hospital privileging applications are accurately and properly completed, verified, and uploaded to the web-based system
  • Work closely with Kaiser Permanente of the Mid-Atlantic States Credentialing Department to support the timely credentialing of new and existing MAPMG physicians
  • Work closely with hospitals to support the timely hospital privileging of new and existing MAPMG physicians
  • Prepare/Complete necessary forms, reports, lists, etc. to ensure accurate and timely payment
  • Consistently demonstrate the knowledge, skills, abilities, and behaviors necessary to provide superior service
  • Keep up to date with District of Columbia, Maryland, and Virginia physician licensure policies and procedures


QUALIFICATIONS
  • Bachelors degree in relevant field is required or equivalent relevant experience
  • Minimum of one (1) to two (2) years of relevant experience is required
  • Solid knowledge of state medical licensing and hospital privileging requirements
  • Proven track record of successful change and adoption outcomes with stakeholders and end user experiences
  • Ability to adapt to changes and be effective in a team environment
  • Strong organizational and time management skills
  • Strong accuracy and attention to details
  • Excellent verbal and written communications skills
  • Strong proficiency in Microsoft Office Suite
  • Must be able to learn, understand, and apply new technologies as needed
  • Superb customer service skills


External hires must pass a background check/drug screen.

We are proud to be an equal opportunity/affirmative action employer.

We value our diversity and E/O/E M/F/D/V.





PI146122772

Categories

Posted: 2021-09-03 Expires: 2021-10-04
Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Physician Services Program Specialist (Credentialing, Medical Office, Customer Service)

Mid-Atlantic Permanente Medical Group
Rockville, MD 20852

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast