1+ months

JPMorgan Chase & Co.
Phoenix, AZ 85003
  • Job Code

Servicing Underwriter II - Home Lending - (Locations: Phoenix, AZ & Jacksonville, FL)

Job Description

The qualified candidate will underwrite Mortgage Assistance requests according to Default Servicing Policy and Procedure or Chase Credit Policy to ensure the customer(s) meet program specifications. As an Underwriter II, you will have developing knowledge of and apply best Underwriting practices and be responsible for the analysis of submitted files for repayment capacity, capital/assets, character, collateral and property condition while adhering to Chase Default Servicing or credit policies and investor/agency guidelines.  Underwriters support and uphold fair lending practices of JPMorgan Chase, and are responsible for productivity and quality targets ensuring the highest level of customer satisfaction.



The underwriter will review and analyze customer financial documentation and propose solutions to assist customers in need of Mortgage Assistance. The staff members may interact with other internal and external parties such as Customer Assistant Specialists, Quality Assurance, Closers and investors or government agencies as needed.



  • Applies knowledge of Chase Default Servicing Policy and Procedure or Chase Credit Policy
  • Adheres to all Chase Fair Lending practices
  • Reviews all loan underwriting documentation to ensure compliance with investor requirements (e.g. loan documents, appraisals, etc.)
  • Analyzes financial information including calculation of income and debt ratios, verification of assets, collateral review and credit review. 
  • Analyzes problems and identifies potential or innovative solutions, identifies documentation deficiencies within review and communicates findings
  • Keep up to date on all policy changes that impact underwriting
  • Displays customer service excellence
  • Applies relevant technical and computer expertise
  • Writes effective communications
  • Achieves work goals for productivity, quality and turn time
  • Effectively partners with internal and external parties
  • Prioritizes workflows
  • Demonstrates a determination to get the job done right the first time while ensuring loan decisions meet all program and product specification



  • Minimum of 3 years experience as a mortgage underwriter, mortgage processor or mortgage related experience. 2 years of underwriting.
  • Knowledge of personal and business financial analysis, tax returns, balance sheet analysis including cash flow and self-employment income analysis.
  • Knowledge of basic mortgage underwriting guidelines
  • Excellent analytical and decision making skills
  • High school diploma or equivalent required
  • College degree and/or equivalent work experience preferred

Req #: 200027439
Location: Phoenix, AZ US
Job Category: Credit
Employment Type: Full Time
Potential Referral Amount: 500 US Dollar (USD)

Keyword: home%20lending


Posted: 2020-04-20 Expires: 2020-05-27

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JPMorgan Chase & Co.
Phoenix, AZ 85003

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