1+ months

Patient Acct Specialist - Collections

Oklahoman Heart Hospital
Oklahoma City, OK 73102


At Oklahoma Heart Hospital (OHH), patient care is at the heart of everything we do. This physician owned hospital was designed by cardiologists to ensure that patients receive expert, individualized care with utmost comfort. 




OHH offers a competitive benefits program to our full- and part-time Team Members from the first day of employment as a part of our total compensation package. 


Other benefits include:

  • Medical, dental & vision
  • 401(k) plan for eligible Team Members (after 90 days)
  • Tuition Reimbursement
  • Certification Bonus
  • Periodic performance reviews and merit increases
  • Paid Time Off (PTO)
  • Extended Medical Benefit (EMB)


The OHH Patient Account Specialist- Collections representative is responsible for collections and follow-up with the insurance company's to obtain prompt /accurate payment on accounts.  Functions include making numerous phone calls with insurance companies and patients, extensive investigating for timely insurance payments, always cognizant of timely filing deadlines.  Follow-up on Medicare encounters via the PACT on line system and Medicaid accounts via MEDICAID ON THE WEB.   Supervises no employees.  Makes independent decisions as to the management of accounts. Requires extensive contact with the public and employees.  Handles confidential information.  Performs all work in accordance to the mission, vision and values of Oklahoma Heart Hospital.

  • Using assigned work lists, contacts insurance companies to confirm claim receipt, obtain payment and estimated payment date within 90 days of billed date.
  • Medicare PACT RTPs (errors) worked and resolved weekly with no encounters aged greater than 30 days.
  • XPACK Return report worked weekly with no encounters aged greater than 10 days.
  • Works correspondence (except requests for Medical Records) weekly in order to obtain resolution.
  • Answer inquiries within 48 hours to maximize reimbursement timely.
  • Works denials from assigned Remittance Advices weekly & according to policy and procedure.

*Please note- this position is NOT located in the hospital.  It is located at the financial services location: 7800 NW 85th Terrace, OKC OK 73132.


Education:  High school diploma; prefer some college


Experience:  One (1) year job related experience in Health Care required .Knowledge of third party reimbursement, including Medicare, Medicaid and commercial insurance required. Experience with the Medicare on line system.  Excellent Customer Service background.  Good investigative skills and telephone techniques.    Must have good oral and written communication skills.  Proven organization skills needed.


Working Knowledge: Must be proficient on a personal computer and have experience with Microsoft Office including Excel and Word.  Essential Technical/Motor Skills: CRT, typewriter and 10 keys required. 40 WPM minimum


Posted: 2020-06-11 Expires: 2020-08-23

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Patient Acct Specialist - Collections

Oklahoman Heart Hospital
Oklahoma City, OK 73102

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