14 days old

Operations Team Leader- Retail Customer Fulfillment

JPMorgan Chase & Co.
Bengaluru, KA 560002
  • Job Code
    210037500
Retail Customer Fulfillment(RCF) Operations, which is aligned under Consumer and Community Banking Operations, provides a wide range of global operational support and services for retail, commercial, treasury, asset wealth management and credit card customers. The primary responsibility of the Retail Customer Fulfillment Team Leader or Account Supervisor is to oversee a team of non-exempt Account Specialists.The RCF Team Leader will:•Provide Guidance, Coaching, Development and Leadership•Oversee Staff training and Performance Reviews•Participate in the Selection, Promotion, and Performance Management of Staff as required•Focus on meeting Daily productivity, Quality and SLA goalsThe RCF Team Leader must have excellent customer service standards to define, analyze, and resolve customer inquiries and escalations. They must be able to closely manage day to day operations of the department and adhere to Code and Risk and Control guidelines.
Keyword: card%20services

Categories

Posted: 2020-10-15 Expires: 2020-11-14

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Operations Team Leader- Retail Customer Fulfillment

JPMorgan Chase & Co.
Bengaluru, KA 560002

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast