1+ months

Operations Manager - Santa Monica Orthopedic & Sports Medicine Group

Cedars-Sinai Medical Center
Santa Monica, CA 90407
The Operations Manager is responsible for the daily oversight of the administrative and clinical operations of assigned practices, sites, departments and/or programs to meet the needs of physicians, patients and staff and support the mission and vision of Cedars-Sinai Health System and Cedars-Sinai Medical Care Foundation. The Operations Manager has budgetary responsibility for assigned areas, functions as key liaison with physicians and staff, promotes the productive growth and operational structure of each functional area, supports employee growth and development, actively mentors staff in the building of cohesive patient care teams with physicians as well as extended care team members and departments, participates in strategic planning and business development for areas of oversight and functions as an advocate for the needs of patients. The Operations Manager promotes the consistent enactment of the values of the health system and the Foundation and ensures a steady focus on the needs of patients, physicians and staff. Summary of Essential Job Duties: + Ensurescompliance with state and federal laws, professional and regulatory agencystandards and licensure requirements.Maintains staff compliance with health system and Foundation policies,procedures and protocols. + Understandsand supports the business requirements and fiscal structure of the Foundation,including patient assignment, risk and specialty network structures, andutilization management. Functions as keyresource for staff and physicians in support of these requirements. + Assumesfiscal responsibility for areas of oversight, including budget preparation,expense control and revenue enhancement.Assumes responsibility for monitoring and responding proactively tofluctuations in productivity, physician or patient schedules, changes inreimbursement and/or health plan requirements and environment. In collaboration with Executive Director,develops business and operations plans for assigned areas, programs andservices. + Understandsand supports the business requirements and fiscal structure of the Foundation,including patient assignment, risk and specialty network structures, andutilization management. Functions as keyresource for staff and physicians in the support of these requirements. + Incollaboration with executive director and medical leadership, establisheseffective patient care processes and workflows.Develops and supports policies and procedures that support the provisionof quality and timely patient care services.Ensures appropriate physician, locum, physician extender, technician andstaff coverage for all areas.Participates in the evaluation and review of all human resources andcommunicates issues appropriately. + Maintainsappropriate quality control programs and partners proactively with risk,quality and clinical services departments to ensure continuous monitoring andimprovement in provision of clinical services. + Functions askey resource for staff and physicians in utilization of key information systemsand technologies. Assumes responsibilityas practice liaison for the resolution of system related issues, identificationof opportunities for improvement and implementation of key systems and systemand workflow enhancements. + Supervisesall employees in areas of oversight, including administrative, clinical,technician and health information staff.In conjunction with executive and medical leadership, provides directsupervision of physician extenders.Assesses qualifications and hires candidates, assumes responsibility forthe assessment and improvement of competencies, work assignments and schedules,orienting, coaching, training, in-services, performance evaluation,compensation, mentoring, discipline and terminating employment. Partners with appropriate departments in thenecessary execution of these duties (e.g. clinical services, risk, quality,human resources). + Functions asa key manager of the CSMCF operations management team to promote collaborativeteamwork, cross-training and flexing of staff across operational areas, opencommunication and problem solving to ensure effective coordination andintegration of services between operational areas and programs. + Effectivelymanages staff and materials throughout areas of oversight, including the developmentof effective short and long-term staffing plans, cross-training of staff whereappropriate and effective and oversight and management of productivity. Makes recommendations for effective staff andspace utilization. Ensures areas ofresponsibility are responsibly and effectively structured and supported toensure physician productivity and to provide a strong foundation for staff andpatient satisfaction. Takes appropriatesteps to ensure appropriate daily staffing of all areas of responsibility, includingvolunteering of services when qualified in situations of inappropriately leanstaffing. Ensures own knowledge of staffprocesses to facilitate all necessary human resources efforts. Participates inselecting outside sources for needed services and provides review and oversightfor those services. + Participatesin the design and supports the operational implementation of organizationalrestructuring, new workflows, processes, programs and technologies. + Maintainsstrong partnership and collaborative communication across department areas ofthe Foundation and with associated service departments of the Cedars-SinaiMedical Delivery Network. Serves asliaison for areas of operational responsibility with facilities management,patient billing, utilization management, quality, risk, human resources andpayroll. **Education:** High school or GED required. Bachelors degree preferred. **Experience:** Three (3) or more years medical office experience, preferably in a multi-specialty medical group setting, previous medical office management and/or supervisory experience or equivalent education and experience. Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

Categories

Posted: 2020-05-11 Expires: 2020-07-10

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Operations Manager - Santa Monica Orthopedic & Sports Medicine Group

Cedars-Sinai Medical Center
Santa Monica, CA 90407

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast