**Job Title:** Operations Governance & Oversight Analyst (Officer) - Markets Operations


**Business:** O&T Germany


**Division:** ICG Operations / Germany


Markets Operations


**Officer Title:** C11


**Reporting to:** BP&A Lead Analyst


**Location:** Frankfurt, Reuterweg 16


**Legal Entity** : CGME


Role is posted until 27h of January.


**Job Purpose:**


The Operations Governance & Oversight Analyst position ensures end-to-end booking and processing knowledge of Markets Products such as: FX, Options, Fixed Income, Securities, Commodities, Derivatives, etc., and requires relevant extent of support, oversight and analysis within Citigroup Global Markets Europe AG (CGME). This is a developing professional role, integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices, allowing to deal with most topics independently and demonstrates some latitude to solve complex topics.


The main functional requirements include:


+ Multiple Outsourcing Service Providers Oversight and Management

+ Agreements management & review

+ Reporting Internal and Regulatory

+ Audits management Internal and External

+ Large data sets management with analytical thinking and knowledge of data analysis tools and methodologies, ability to present information in a systematic and communicable manner

+ Banking systems infrastructure understanding, including multiple booking, processing, risk management and accounting systems setup knowledge

+ Requires attention to details when making judgements and recommendations based on the analysis of factual information and through applying best practices and solution-oriented approach

+ Deals with potentially broader business impact and requires frequent automation and project management interactions

+ Regulatory requirements and Internal Policy and processes knowledge and understanding

+ Working with regularly changing priorities within complex setup environment

+ Requires developed communication and diplomacy skills


**Key Responsibilities:**


+ Perform Service Delivery and Monitoring for Markets Operations activities within CGME, which includes Outsourcing oversight and risk management tasks for more than 35 Citi service provider teams located worldwide, including Breaks Oversight Management; Reporting Internal, Supporting and managing large data sets and analytics for Regulatory interactions with Bundesbank, BaFIN, ECB, EMEA region Regulatory requirements, etc.; Management Information reporting preparation; Supporting Internal and External Audits, Coverage of any other business activities topics within any of the internal stakeholders including Business, Legal, Compliance, Risk management topics, etc.

+ Ensuring the quality and service of Markets Governance related functions, escalating issues with relevant stakeholders including analysis of the situation and best practices, driving solution-oriented suggestions, and obtaining clearance from Management for implementation.

+ Troubleshooting to resolve any systemic internal and clients issues within a complex environment of multiple booking, processing, risk management and accounting systems in connection with CGME Markets Operations, including driving Automation initiatives and solutions and working with various stakeholders (ex. Technology, Legal, Compliance, etc.) across the Bank for implementation.

+ Supporting German Market Regulatory Requirements and Policies regular update monitoring, knowledge, understanding & application in day-to-day activities to ensure strong Risk and Control Infrastructure at all levels.

+ Ensure full coverage of regular business hours with flexibility, including support of local Markets Operations teams and team members within the structure.

+ Ongoing Management support around any internal and external requests related to the Operations Governance & Oversight.

+ Perform the role tasks and other tasks as may be assigned by management in quality, efficiency and timeliness manner, establishing and delivering great results.


**Qualifications:**


+ 2-5 years previous experience

+ Technical proficiency and/or writing is a plus.

+ Ability to prioritize deliverables and work independent of direct supervision.

+ Ability to influence key decision makers.

+ Ability to collaborate across multiple business lines and levels of management.

+ Consistently demonstrates clear and concise written and verbal communication skills

+ Proficient in Microsoft Office with an emphasis on MS Excel, PPT

+ Self-motivated and detail oriented

+ Fluent German and English Language skills


**Education:**


+ Bachelors/University degree or equivalent experience


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**Job Family Group:**


Risk Management

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**Job Family:**


Risk Exposure Monitoring & Management

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**Time Type:**


Full time

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Citi is an equal opportunity and affirmative action employer.

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