1+ months

JPMorgan Chase & Co.
New York, NY 10007
  • Job Code

Business Systems Analyst- Technical

Job Description


  • Liaison between the lines of business, scrum master, and engineering teams (infrastructure and development). 
  • Analyzes, assess, document, and track business requirements in an unambiguous and clear manner to support the implementation of product and/or features.
  • Work with the product managers to map detailed technical requirements to key firm strategic business goals for both short term and longer term roadmaps.
  • Work with the product managers on prioritization, blocker management, and escalation. 
  • Contributes to high level functional design used across all products and features based on system build and knowledge of business needs.
  • Builds understanding of business needs, how the products are built, and how the data is managed and used to create a functional design for a given product and/or feature. 
  • Works with the business and with other analysts to describe existing business processes.
  • Works with product engineering teams (development and infrastructure) to come up with designs that meet the business requirements.
  • Coaches and mentors less experienced business analysts.
  • Basic resource management skills (e.g., planning, capacity).
  • Feedback of storage infrastructure and application designs to ensure it meets business requirements. 





  • Five years of experience as a Business Systems Analyst or Technical Analyst in a large scale development and infrastructure environment.

  • IT experience and track record of applying technology to solve business problems

  • Excellent written and oral communication skills at both business and deep technical levels

  • Bachelor’s Degree from an accredited university.

  • Strong ability to perform requirements gathering & specification writing.

  • High degree of organization skills including the use of Confluence and JIRA for managing product documentation.

  • Proficient in knowledge of business applications, data usage, data management tools and flow charting tools.

  • Ability to work with development and infrastructure teams to create technical user guides, user stories, work instructions, or workflows by using MS Office Suite. 

  • Strong analytical and troubleshooting skills, with the ability to assess and solve problems, (i.e. blockers identified by developers or engineers).

  • Solid understanding of the development (SDLC) or project life cycle, which includes all phases from discovery and analysis through implementation.

  • Able to understand the logic of code and to construct simple data queries.

  • Advanced business and data analysis, business process and application/infrastructure knowledge.

  • Expert in modeling process flows, data relationship flows, and event sequencing

  • Background working on product management teams working directly with customers on technical solutions.   


Preferred Skill Sets:

  • Willingness to engage with customers on a regular basis.
  • Solid understanding of agile development methodologies and ability to ensure Agile/Scrum concepts and principles are adhered to.
  • Strong understanding of a business functions with some understanding of broader business context.
  • Can-do attitude performing under pressure.
  • Good skills and knowledge of facilitation, situational awareness, conflict resolution, continual improvement, and empowerment.
  • Financial Industry knowledge and experience is a plus.

Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits.  You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. 

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. 
So if you're ready to put your passion for technology to work in a way that makes a real difference, apply today.


Req #: 190090828
Location: New York, NY US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 3000 US Dollar (USD)

Keyword: consumer%20banking


Posted: 2020-04-17 Expires: 2020-06-14

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JPMorgan Chase & Co.
New York, NY 10007

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