21 days old

Medical Assistant, Libertyville Clinic

Rosalind Franklin Univ. of Medicine & Science
Libertyville, IL 60048
  • Job Code
    141018251
Rosalind Franklin Univ. of Medicine & Science

Job Type: Full-Time Staff
Location: Libertyville, IL, US




Position Summary

Rosalind Franklin University Health Clinics is seeking to fill a full-time Medical Assistant/Patient Service Representative position in its Libertyville location. This position requires duties associated with operating a reception desk and Medical Assisting for the providers.

The MA/PSR is responsible for assisting physicians with patient care, greeting patients, scheduling patient appointments, answering phones and managing the provider schedule. The MA/PSR must be an effective communicator.

Who We Are

Rosalind Franklin University Health Clinics (RFUHC), a subsidiary of Rosalind Franklin University of Medicine and Science, combines compassionate care with state-of-the-art science to provide patients with the highest quality medical services. With clinics in North Chicago, Libertyville, and Vernon Hills, the physicians of RFUHC are innovators in their fields, offering patients access to the latest discoveries in podiatry, behavioral health and reproductive medicine.

RFUHC offers competitive pay, and a strong benefits package. Our generous time off policy includes sick time, 3 weeks of vacation, and up to 12 paid holidays plus two floating holidays per year.



Essential Duties & Responsibilities
  • Greeting patients in polite, prompt, helpful manner.
  • Fulfill patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, blood draws, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information.
  • Fulfill clerical/administrative responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing and charting to ensure information completed and filed appropriately.
  • Fulfill environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms.
  • Coordinate and schedule appointments.
  • Answer phones in pleasant and timely manner and deal with patient needs expeditiously.
  • Utilize computer system to generate information necessary for billing.
  • Update patient information, collect copays, provide and assist with any necessary forms needing completion and obtain signatures as necessary.
  • Maintain clean, orderly waiting area and oversee coordination of patient movement, report issues or irregularities.



Required Education & Experience
  • High school diploma or GED equivalent.
  • Completion of medical assisting program.
  • Customer service experience.
  • One year medical assistant experience.
  • Maintain BLS certification
  • Must achieve satisfactory results from a background check



Required Knowledge, Skills, & Abilities
  • Exemplary skills in verbal, written and interpersonal communication.
  • Ability to communicate clearly in person, on the phone, and establish cooperative relationships with patients.
  • Ability to work/interact with diverse populations, showing respect and sensitivity for cultural differences.
  • Knowledge of specific assisting tasks related to particular medical specialty.
  • Knowledge of information that must be conveyed to patients and families.
  • Skill in performing tasks appropriately.
  • Ability to learn and retain information regarding patient care procedures.
  • Ability to project a pleasant and professional image.
  • Ability to plan, prioritize and complete delegated tasks.
  • Ability to demonstrate compassion and caring in dealing with others.
  • Knowledge of and ability to use appropriate techniques when helping patients ambulate and dress and the ability to handle stressful situations are required.


Preferred Qualifications
  • Bi-lingual


Typical Physical Demands & Working Conditions
  • Selected candidate must have the mental and physical capabilities to perform the essential functions of the position with or without reasonable accommodations.


EOE, Including Disability / Vets





PI141018251

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Posted: 2021-07-07 Expires: 2021-08-07
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Medical Assistant, Libertyville Clinic

Rosalind Franklin Univ. of Medicine & Science
Libertyville, IL 60048

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