27 days old

Manager, Sales-Leisure

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 42306 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • This job is a member of the Strategic Leisure Team within the Sales Organization, part of the Customer Division.
  • Responsible for meeting American Airlines' revenue objectives and redefining American Airlines' position in the leisure market globally. This include key channels such as Cruise Lines, Tour Operators, Consolidators, Student and Humanitarian specialists, Asia-Pacific accounts and Luxury Leisure operators. This also includes a portfolio of high-yield corporate and business agencies specialized in the Asia-Pacific market.

What you'll do

  • Selects, leads, coaches and develops a team of up to eight Account Manager sales professionals responsible to meet American Airlines revenue and profitability targets
  • Influences all stakeholders internally and externally to ensure American Airlines delivers the most optimal products and programs in the marketplace
  • Advocates for teamwork and is responsible for driving cultural change 
  • Establishes personal connections within our customer's organizations up to CEO level to strengthen AA's position
  • Uses solid commercial knowledge and acumen to collaborate on joint strategies with key partner departments, including Revenue Management, Network Planning, Sales Planning, Agency Programs, Sales Operations
  • Leverages solid understanding of the airline and travel industry to innovate and deliver a unique value proposition that differentiates AA in the marketplace
  • Manages relationship with AA's Joint Business partners
  • Uses the power of analytics to drive unique insights and strategies
  • Represents American Airlines with community and travel industry partners (e.g. trade group Associations; Chambers of Commerce; Community Organizations)
  • Must be willing to travel very frequently – up to 50% at certain times; both Domestic and International trips

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's degree or equivalent experience/training
  • 5 years of relevant experience

Preferred Qualifications- Education & Prior Job Experience

  • Master's degree
  • 3 years of experience in an airline commercial department
  • Experience working across different cultures 

Skills, Licenses & Certifications

  • Strong leadership, interpersonal and communication skills 
  • Ability to deliver engaging presentations that resonate with multiple audiences
  • Ability to generate win-win strategies through effective influencing
  • Solid understanding of airline industry revenue metrics and the ability to influence internal stakeholders 
  • Ability to quickly distill complex data sets to uncover insights and drive corrective actions
  • Problem solving skills
  • Strong commercial acumen
  • Demonstrates the highest level of ethics and integrity
  • Demonstrated history of caring for all team members
  • Proven influencing and negotiating skills, including the ability to achieve results through individuals outside his/her direct control
  • Ability to use coaching skills in order to get the best out of each team member
  • Open and collaborative mindset
  • Self-starter with the ability to manage multiple projects effectively and with solid organizational skills
  • Believes in and promotes the American Airlines five leadership attributes (Caring – We care about all team members; Collaboration – We succeed as a team; Development – We build future leaders; Results – We drive to be the best; Future – We continually challenge the status quo)

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 42306 


Posted: 2021-05-25 Expires: 2021-06-24
Sponsored by:
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Manager, Sales-Leisure

American Airlines
Fort Worth, TX 76102

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