25 days old

Manager Maintenance - AM7 Utilities

Juncos, Puerto Rico 00777
  • Job Code

Job ID: R-97107
Location: Juncos, PR, US 00777

Are you looking for a challenging new opportunity to test and growth Managerial skills? We have an immediate need for an Utilities Manager Maintenance to join AML7- Engineering Drug Substance team. This is an exceptional opportunity to take on a variety of challenges and responsibilities around our state-of-the-art Bulk Manufacturing facility at Amgen Manufacturing Limited in Juncos, Puerto Rico!


The Utilities Manager is responsible for the Utilities Section supporting the AML7 Drug Substance Manufacturing Plant. Leads the execution of the managed systems Operational and Maintenance activities in accordance to stipulated production schedule and compliance requirements. Serves as the Utilities System Owner, and as a subject matter expert provides technical expertise, strategic direction and management to a multi skilled work force. Manages the area Corrective and Preventive Programs in accordance to stipulated requirements. Is responsible for maintaining and improving the Utilities area business process, and spearheads the logistics and execution of activities during programmed slowdown/shutdown periods. Assures compliance with all regulatory parameters, maintains the Critical and Plant Utilities infrastructure in a compliant and audit ready state. Uses Lean tools / methodologies to drive continuous improvement initiatives. This role is crucial for Amgen's success and will be a key contributor to the AML7 Engineering area.


The AML-7 Facility is the home of elite, multi-product Drug Substance Manufacturing Operations. The facility highlights the combination of groundbreaking manufacturing sciences and process technology, advanced equipment engineering and automation, and a culture of opportunities integrating cross-functional teams from across the site with the goal of achieving being the best drug substance manufacturing facility in the world.

As part of a non-standard shift, the team focuses on planning, design, reconfiguration, construction, maintenance and alteration of systems facilities or processes.


  • Supervises a group of Multi Skilled Utilities and Maintenance Technicians, determines workloads, and prioritizes daily activities.
  • Ensures continuous reliable uninterrupted service for Utilities/HVAC equipment that support a 24/7 manufacturing operation.
  • Serves as System Owner and SME for Critical and Plant Utilities area. Oversees, and provides technical leadership and troubleshooting for the following Plant Systems; HVAC, Water (Process, Purified, WFI), Plant/Clean Steam, Gases, Chilled Water, and Waste Water systems among others.
  • Leads the team to manage and find solutions for systems/equipment issues. Is responsible for the training, quality of work, objectives and performance evaluation of the assigned Staff Members.
  • Leads the execution of the Utilities routine activities in accordance to stipulated production schedule and compliance requirements.
  • Manages the Plant Energy Management Program, and drives/executes relates activities.
  • Assures Process Reliability by providing effective management of the Maintenance Program and resources in a manner consistent with Site and Plant objectives.
  • Responds to corrective maintenance activities and directs the work of the Maintenance Technicians to make the necessary repairs in a timely and effective manner.
  • Responsible for the productivity and quality of work of assigned Staff Members. Maintains an environment that promotes flexibility, consistent practices, and efficient operations.
  • Supports the Plant Preventive Maintenance and Calibration Programs. Assures the execution of programed maintenance activities in accordance to stipulated targets, compliance requirements, and windows of opportunity.
  • Ensures key performance indicators are captured and reported for operational activities, equipment reliability, and maintenance execution at the Utilities area.
  • Supports the Maintenance Planning and Scheduling business process for the area.
  • Uses the CMMS to manage, document activities, prepare reports, and analyzes data to identify trends and takes appropriate corrective action and/or makes recommendations.
  • Generates necessary documentation to update CMMS, Spare parts, and others as part of the planned jobs activities.
  • Review, modify and/or generate Standard Operating Procedures for managed and supported areas. Provides job instructions and technical advice to comply with standards, codes, best practices, or others as applicable.
  • Responsible for the Staff Members instruction and continuous development. Manages the Staff Training Profile, and ensures that Staff is technically trained in complex maintenance activities as measured by skill assessments.
  • Oversees the managed area and Staff Members Compliance posture (Quality / Safety / Environmental / Financial / Human Resources).
  • Implements Safety programs on managed areas to ensure a safe work environment. Responsible for on-the-job safety and housekeeping in the Utilities areas.
  • Generates and manages equipment and systems Change Controls, and executes CAPA records requirements. Supports equipment and systems validation activities.
  • Submit capital requests as needed to support equipment replacement, upgrades and other improvements. Partner with Engineering and Project Managers to ensure smooth transition of Projects into day-to-day operations.
  • Leads / supports investigations for Quality deviation events and supports compliance audits.
  • Responsible for the Utilities area continuous improvement process and uses Lean / 6Sigma methodologies to drive efficiencies.
  • Has contributory responsibility for expenses and budget assigned to the Maintenance Section.
  • Spearheads the logistics and execution during programmed Plant Slowdown/Shutdown periods.


Bachelor's degree & 5 years of Utilities, Maintenance, or Engineering experience in a GMP environment


Master's degree & 3 years of of Utilities, Maintenance, or Engineering experience in a GMP environment


Doctorate degree


Previous managerial experience directly managing people and/or experience leading teams, projects, programs or directing the allocation of resources.


  • Bachelor's Degree in Engineering (Mechanical, Industrial, Chemical, Biomedical, Computer, or Electrical Engineering).
  • Progressive Technical/Managerial experience in the Utilities, Maintenance, or Engineering fields at the Pharmaceutical / Biotechnology industry.
  • Experience managing operational and maintenance aspects of Utilities Systems such as; HVAC, Water (Process, Purified, WFI), Plant/Clean Steam, Gases, Chilled Water, Waste Water systems, others.
  • Demonstrated project management skills and concepts application.
  • Experience managing investigation of non-conformances, development of corrective and preventive actions and generation and implementation of change controls.
  • Experience in validation processes such as generation/execution of Installation/Operation/Performance qualification documentations.
  • Knowledge of Staff Relations concepts, with the ability to coach, mentor, and counsel Staff Members.
  • Excellent leadership and team building skills.
  • Proven experience in a demanding role with a high degree of organizational skill, negotiation, collaboration, and a strong sense of urgency; able to prioritize and perform multiple tasks simultaneously.
  • Ability to drive and manage change.
  • Lean/6 Sigma work environment experience. Green, Black Belt or other Continuous Improvement certifications.
  • Highly developed human relation skills to direct and aid Staff Members for self-motivation, addressing competing and conflicting situations.
  • Ability to develop and manage good working relationships with internal/ external customers, contractors and suppliers.
  • Ability and flexibility to manage and support a 24/7 continuous operation within a fast-paced environment, with changing priorities.
  • Sound Mechanical, Instrumentation, Electrical knowledge and aptitude.
  • Strong written and verbal communication skills. Ability to speak and write the English language, using correct grammar and spelling.
  • Ability to produce high quality reports and deliver presentations to multiple levels of the organization.
  • Advanced computer skills, strong knowledge on MS Office suit.
  • Working knowledge of CMMS Systems.
  • Demonstrated continuous improvement orientation in producing upgraded systems, processes and preventive measures.


Our broad approach is one of the reasons why we are regularly recognized as a 'Best Place To Work'. We offer a superior benefits package that includes an award-winning retirement and stock plan. And between the paid time off, and wellness program - and on-site child care and fitness facilities - you will find us focused on your well-being too.

Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.

We equip all our staff members to live well-rounded, healthy lives. Most recently, Amgen added benefits for transgender employees and continues to pride itself on industry-leading, family-friendly offerings for families of all compositions.

Amgen focuses on areas of high unmet medical need and uses its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.



Posted: 2020-05-03 Expires: 2020-06-03

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Manager Maintenance - AM7 Utilities

Juncos, Puerto Rico 00777

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