7 days old

Manager, DEI Communications

American Airlines
Dallas, TX 75201

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 48251 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

With global business comes global responsibility. We take pride in the communities we serve, and the team members we hire around the globe. American Airlines has a strong commitment to becoming a leader in Diversity, Equity and Inclusion (DEI) by fostering an inclusive workplace for our team members and customers, building partnerships and supporting the community we serve. In an effort to advance its DEI goals and better reach key stakeholders.  American Airlines is hiring a  communications manager who is a strategic thinker, creative writer and team player to help us communicate internally and externally around our DEI mission, partnerships and other community initiatives. This role is part of a dynamic and collaborative team that helps shape the company's actions, along with its engagement and partnerships with internal and external stakeholders. The specialist reports to the Managing Director of Corporate Communications and works closely with senior leaders in Global Engagement, the Office of Diversity, Equity and Inclusion, Government Affairs and other business units.

The right person for this job must be able to work in a fast-paced, high-profile environment with tight deadlines, including real-time issues management. This individual must be able to develop inclusive messaging and tailor communications to diverse internal and external audiences in the ways that matter most to our team members, customers, media and the general public. The ideal candidate does not necessarily have a background in DEI communications but is a strong storyteller and is passionate about transitioning to a DEI-focused role.


What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Maintains a thorough understanding of business needs – creating and executing compelling communications strategies and advancing the company’s objectives around its Diversity, Equity and Inclusion strategy
  • Drafts content for an array of audiences and platforms, aimed at communicating our values and actions to team members, the communities we serve and other stakeholders
  • Assists the Managing Director of Corporate Communications in developing and executing short and long-term communications plans in a dynamic environment
  • Manages national, local and trade media inquiries, as well as key stakeholder engagement
  • Supports rapid response communications related to area of focus, including unpredictable and fast-moving issues with tight deadlines

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in communications or relevant field, or equivalent experience/training
  • 5 years relevant work experience in communications or public relations in a corporate, governmental or agency setting


Skills, Licenses & Certifications

  • Must have excellent time-management skills with the ability to handle multiple projects at the same time and meet tight deadlines effectively, efficiently and independently
  • Team player with ability to work successfully at all levels of the organization, including senior leadership


What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.


Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 48251 


Posted: 2021-09-11 Expires: 2021-10-11
Sponsored by:
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Manager, DEI Communications

American Airlines
Dallas, TX 75201

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