1+ months

Manager, Client Analytics & Insights

Boston, MA 02110
  • Job Code

Comlinkdata helps major players in the telecom ecosystem understand and improve their market performance. We do this by leveraging our proprietary data, analytics expertise and telecom industry knowledge in an ongoing engagement with our clients - helping them to make better marketing decisions and ultimately to attract and retain more customers.

We're looking for a Manager to join our Client Analytics & Insights (CAI) team. The CAI team provides an advisory service that turns Comlinkdata's proprietary data into useful market insights for our clients. The Manager will play a leading role in engagements with one or more major client accounts working to create and communicate high-value insights from our data with direct client interaction.

The Manager will apply creativity, analytical curiosity and industry knowledge to our client's most critical business questions. The Manager will enjoy working with data and translating it into a compelling story. They will work with large, complex data sets and collaborate with team members to build client deliverables. The Manager will develop real, actionable insights and recommendations for our clients. The Manager will represent the Comlinkdata brand in communications with clients and be dedicated to creating an outstanding customer experience.


Including but not limited to:

  • Develop and execute novel and complex analysis that leverages Comlinkdata's proprietary data and other in-house data sets. The Manager will both execute analysis independently and oversee work done by analyst team members
  • Apply tools such as Excel, SQL, and R to extract useful data, create reports, and to deliver actionable client insights
  • Serve as an industry expert by researching and analyzing key industry trends, events, and players
  • Tell stories with data starting from a detailed examination of data, develop compelling narratives about market trends and their implication for our clients
  • Develop and deliver client presentations. The Manager will lead junior team members and contribute independently in creating PowerPoint presentations for in-person and remote delivery
  • Engage deeply with your assigned clients by delivering regular reports, responding to ad-hoc requests, and proactively identifying risks and opportunities
  • With oversight from CAI Vice Presidents and Directors, manage relationships with assigned clients. Work to ensure high levels of client satisfaction, support contract renewals, and drive sales of new products
  • Partner with sales and marketing to communicate Comlinkdata's capabilities, product suite and market insights to client and prospects
  • Understand and anticipate client needs to drive research, product development and client priorities
  • Evaluate the methods and procedures used to obtain data to ensure validity, applicability, efficiency, and accuracy
  • Lead and mentor a small group of business analysts

Required Skills:

  • 6-9 years of experience in business analysis, data analysis, market research, or management consulting
  • 2+ years telecommunications industry experience (wireless, broadband, cable, and/or device markets)
  • Experience planning and executing novel analysis of diverse data sets
  • Excellent critical thinking and problem solving
  • Facility with Excel and SQL, R, or VB for analysis of big data
  • Client service experience, or experience supporting diverse internal stakeholders
  • Strong business writing and presentation development skills
  • Strong oral presentation skills, ability to think on your feet
  • Experience managing small teams and/or junior team members
  • Experience working cross-functionally to achieve objectives
  • Demonstrated ability to thrive in fast-paced and unstructured environments

Please submit a resume and cover letter.

At this time, Comlinkdata will not sponsor a new applicant for employment sponsorship for this position.

About Comlinkdata

Comlinkdata is the leading provider of telecom market data and insights. We provide clients with unique, real-time, query ready data that is combined with our analysts' telecom expertise. At Comlinkdata, we help you make data-driven business decisions with confidence. Our data and insights provide you with the tools you need to analyze and optimize your business strategy ranging from decisions based on network investments, to pricing to market positioning.

Comlinkdata is headquartered in Boston. For more information, visit our website at Comlinkdata.com.



Posted: 2020-07-15 Expires: 2020-08-15

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Manager, Client Analytics & Insights

Boston, MA 02110

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